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Derks Formals

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Edmonton, Canada

derksformals.com
Tuxedo shopClothing storeMen's clothing storeUniform store· Tuxedo shop· Clothing store· Men's clothing store· Uniform store

Derks Formals Reviews | Rating 4.1 out of 5 stars (5 reviews)

Derks Formals is located in Edmonton, Canada on 10120 151 St NW. Derks Formals is rated 4.1 out of 5 in the category tuxedo shopclothing storemen's clothing storeuniform store in Canada. Derks Formals is a company based out of 10410 118 Ave NW, Edmonton, Alberta, Canada.

Address

10120 151 St NW

Phone

+1 7804831807

Headquarters

Edmonton, Alberta

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Men's clothing

Open hours

...
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A

Avery

A guy named Dean helped us find our wedding tux. He was so friendly and helpful, he made the buying experience very stress-free and simple.

J

James Cardinal

Professional to say the least

A

Ayla Bezooyen

Worst experience ever. Would not recommend. The staff was nothing but rude. We started looking for suits in September 2019. Made an appointment and headed in. We originally dealt with Avery who was so scatterbrained. She left us in the fitting area. Forgot to bring different suit sizes and when we decided to just leave she told us next time to book an appointment even though we did and she was the one that checked us in. A few months later we went back and dealt with Min who honestly is the only person I would recommend dealing with. He got us all set up, helped my husband find a suit and all was perfect. Once Covid hit we postponed our original plans and reached out immediately. Again dealing with Avery who forgot to change our date and we had to call back several times to confirm. Closer to our new date we went in to confirm everything. Derks lost our groomsmen’s deposits and sizes that were called in. And I was met with rude remarks from an older lady working there who basically told me that they didn’t call in and that I was lying even though we had payment proof from the groomsmen. She was so rude to me I left in tears out of frustration. One of my groomsmen called in an updated size and she had also stated on the phone with him “wow, you sure got big”. We were called the Tuesday before our wedding saying everything was ready for pick up, but when we went into pick up our suits they were not ready. The day of the wedding the sizing was all wrong and half the suits were missing cufflinks, and one of the shoes were damaged and looked like garbage. It was overall a dumpster fire and I would not recommend Derks to anyone looking at renting suits. The customer service was appalling. We would have cancelled but they were refusing refunds which given the circumstances was unacceptable. ***As a business who’s primary focus is creating an experience they sure did a terrible job at that. Buyer beware.

K

Ken King

Highly recommend for all your suit/tuxedo needs. Rental or purchase, they've got you covered! Great pricing and great service.

D

Daynen Kapler

Always had amazing experiences going in. Dan is absolutely fantastic!!! The only problem is that I keep wanting to buy more and more...

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