Coquitlam, Canada
1173 The High St
N/A
+1 6049450032
Toilets
Wheelchair-accessible toilet
If they say you're appointment is at 3pm then you're probably going to see your doctor at 4pm. From phone consult to general checkups they never uphold the appointment time. Currently waiting 30mins for my doctor to call for my phone consult and haven't gotten a heads up they will be late. The reception is the worst, good luck calling for anything. You'll be on hold for the whole duration of the call and they'll tell you their busy at the moment after a 15min wait. If you can find a different clinic do it, AVOID THIS CLINIC AT ALL COSTS.
like
My doctor here is helpful, knowledgeable and listens. The receptionist is rude, disrespectful and has no compassion. She doesn’t know or care what people’s scenarios are. When I called to book an appointment I explained my reason and she gave me a time. When I came in for what I thought would be a quick exam (in which the doctor was happy to give me the time and did not rush) she said “you took way too long and the people out here were mad, next time I’m booking you for 20 minutes.” Maybe she should do her job and listen to the amount of time a patient might need and schedule accordingly.
Terrible customer service, rude and unorganized staff. I need to book an appointment and I’ve already been on hold for over 20 minutes
I think Dr. Kevin Gill is one of the best doctors I’ve dealt with. He is caring, thorough and very professional.
My family doctor here is amazing. I feel like he's genuinely trying to understand and figure out the issues I'm experiencing. My previous family physician didn't seem to have much interest in listening to me; rather, he quickly made his own judgement before I finished explaining everything. The only problem I have with this clinic is that sometimes I have to wait like an hour, but this is the only issue. I genuinely appreciate the effort my family physician is putting on me.
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