Dundas, Canada
133 King St W #201
N/A
+1 9056286355
Toilets
Wheelchair-accessible toilet
Referred for dermatology. Dr. M was friendly and pleasant but had me in/out with a prescription within seconds with looking at my skin for a second. Told me not to come back, just call her the next week, which I did. Left message with receptionist that condition was getting worse. It’s been 2 days and haven’t heard from her. My family dr is referring me now to someone else.
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Poorly run office, this office confirmed my appointment on multiple occasions to perform a procedure that Dr. Mohatrem has seen before and documented. Show up for my procedure today, after a half hour commute and missing work Dr Mohatrem says she will have to rebook me as she is not performing procedures today. I told her that her office confirmed my procedure appointment multiple times, she shrugs it off and says there must have been a mix up, sorry. Do not waste your time to use her as a specialist, this clinic has given me nothing but issues with following through on their commitments and attempts to price gouge once procedures are completed.
Brutal automated phone system - almost 2 minutes before entering a menu, and more than half the options are: visit our website or call a different number. A majority of the times calling I am put through a 2 minute intro, only to hear \Please call again because the line is busy\. Almost 2 week wait time to receive a phone call - which is understandable with the current situation. However it is a bitter taste when every method of reaching them is painfully slow while they expect immediate responses. Missed an appointment because I was incredibly unwell during the beginning of COVID - now expected to pay a fee with no negotiations. I had no issue with the reception when I was finally able to speak with them. The phone system and policies are absolutely cold and outdated - does not deserve the word \family\ in their name.
Accidentally called them thinking they were the pizza place. They handled my error as professionally as they could under the circumstances. Very polite and understanding to my stupidity
Dr. Moriarity is a wonderful doctor. She is amazingly generous with her time ... especially for a highly trained specialist. Indeed, I actually look forward to my appointments with Dr. Moriarity because I always learn so much from her.
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