Duncan, Canada
482 Trans-Canada Hwy
N/A
+1 2507464041
Wheelchair-accessible car park
Showed up without really knowing much about the place beyond a recommendation from my Dad, and was blown away. Instant, friendly service from guys who were clearly very knowledgeable. I had brought them an old bike (20 years) and they recognized the model, identified how to fix the issue, and moved it into their workshop without delay. I will definitely be going back in the future, and would recommend the place to anyone I know.
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As the TV show stated, people like to go where they know your name. Well Experience Cycling is a bike shop that knows how to provide exceptional customer service and remembers you on your return visit. This is one reason I have stuck Experience Cycling and bought 5 bikes over the years is treating me as an important part of their success. The genuinely care about their customers and are happy to see you. Great bike selection and also great bike mechanical service. I recommend you swing by and check them out.
Haven't bought a bike for myself in a number of years and was motivated by a neighbour into getting a new ride. Dealt with Chris and another young fellow over two occasions and was impressed with their approach and no pressure sales style. Experience Cycle was recommended by the neighbour mentioned above, and I have not been disappointed. Bryan W
Will and his staff are fantastic to deal with. I bought my first bike from Will many years ago and have returned a few times since and have always been well taken care of. Will and Jim have been in the business a long time, there is no question that they can't answer about bikes. To top it off, they are great community supporters. I feel good about spending my money at this local shop.
I have bought a road and a cross bike (Cannondale Synapse and Giant TCX) with Will at Experience Cycling. Will is incredibly knowledgeable about all kinds of bikes and I really appreciate talking the pros and cons of potential bikes through with him - there is no rush to the process and Will provides his expert \insider\ knowledge along the way!! The test rides were very helpful and Will's staff even delivered a test bike to my house as they were so excited for me to try it out - it was the right bike too!! A good example of Will's knowledge of the evolution of the road bike - he recommended trying the compact chain rings (34/50) - which I was slightly skeptical of at the time being a die-hard 39/53 nerd - it turned out to be the best decision as going with compact is much easier on you as you age and don't have as much time your group ride every weekend!! Thanks for sharing your passion and knowledge for cycling Will. Looking for your first or next bike - talk to Will and his team at Experience Cycling - they will help you find the machine that will make you smile every time you go for a ride :-).
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