Markham, Canada
205 Torbay Rd #12
N/A
+19059481911
This is the worse company. Not only are do their products take long to ship (expect to wait 2 months), but their customer service is horrendous. They delayed us from an expected delivery of 1 month to 3 months for our appliances to come, only to be told on the day of shipping that it would be delayed another 2 months! They couldn't know this ahead of time and let us know? I would've cancelled this garbage service earlier instead of waiting in limbo to save a few bucks. It costs us more money and stress in the end for it.
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I ordered and paid for a bed for my daughter on January 7 and other bedroom set for by son on May 2. The first has been almost 7 months, the second almost 3 months. The true issue here is the absolute lack of customer service. I cannot get anyone to take ownership and tell me exactly where my furniture is. I have literally BEGGED for someone to locate my orders and call me with an actual update so I can decide whether to keep my orders active or to just cancel them. NO CHANCE! Customer service is horrible. I wonder if the Canadian franchise is going out of business because all of a sudden my calls are being filtered straight to their US phone lines. BUYER BEWARE! DO NOT SIGN UP FOR THIS. Once you commit you will find the service plummets and you are the owner of a very expensive membership which has little value. I JUST VERIFIED IT - CANADA SHUT DOWN! BUYER BEWARE!
I've been a member for nearly 15 years and it is SO worth it! Saved a ton of money during various renos. Staff is wonderful and great to work with.
It took 4 days to get a response back...
Sunita Panchal Is one of the best kitchen cabinet designers. I made quite a few revisions and she helped me with feedback and communicating with manufacturers. Highly recommend!!
Thank you DB Markham! Romel Yolonde Eilish and the entire team at DB Markham for always going above and beyond for us. Your customer service is outstanding, and its such a pleasure to work with you. Jeannie & Jeff and family
Staff is exceedingly helpful and super knowledgeable. Many times I’ve gone in with ideas and they’ve been able to point me in the right direction. Kudos to Eilish and her team and special thanks to Divya Behramji for always being so supportive!
I am working with Sunita Panchal on our home kitchen project. She is very knowledgeable, helpful and a pleasure to do work with. Thank you
Deli
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