Markham, Canada
70 Esna Park Dr Unit 1
N/A
+1 8666678357
Pretty garbage tech support. Had to tell them how to do their job. Asking me to do things physically that they can do remotely. Having no knowledge of the installed systems. The list goes on.
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I read the reviews of employees over at glassdoor. All the reviews commented on how overworked and stressed the employees are. I will have to assume that no one from sales posted a review. You can't get them on the phone and they take days to weeks if ever to call you back. Do they not want to sell stuff. However that being said I have found their support is very good. No complaints there. Message to sales. If you want more of my companies money, answer the phone. Return calls in a timely manner.
WORST CUSTOMER SERVICE EVER! Digitcom charges you for EVERYTHING. their phones do not work most of the time, and you need to call to get them fixed, which they charge UNREASONABLE PRICES for. Had an issue with our phones, took over a year for them to finally get back to us. Phone is still broken til this day! DO NOT USE DIGITCOM
An amazingly efficient & knowledgeable company. We moved offices and out Telco Provider could not transfer our number and recommended we work with a third part provider. We started with another outfit who after two weeks not getting the job done led us to Digitcom who expedited this matter and in two business days we were up and running. Throughout the process they kept us to date!
Garbage. Been trying to get service for months.
Deli
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