Toronto, Canada
639 Queen St W
N/A
+14166030007
I feel so fortunate to have had the opportunity to work with Craig 1:1 to design a functional work from home space. I came in to the store feeling frustrated with being confined to working out of a small condo. DesignRepublic made it possible to work around the challenges of living and working in a tiny space. I really appreciated Craig taking the time to review the measurements provided and thoughtfully developing a system that integrates STASH shelving and a matching desk. The workstation looks like it was built into the condo unit, as if it was always meant to be there! Jean was wonderful about following up regarding supplier delays as a result of the pandemic. She took the time to explain the process they go through to develop their products in collaboration with their supplier, helping me better understand the challenges in getting the final product. If you're looking to purchase high quality furniture for long term use, I HIGHLY recommend working with DesignRepublic. Certainly worth the wait!
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Don't order anything from them! I ordered a breakfast bar with stools and a shelf, provided a 1,300 deposit, and the order was supposed to be delivered by now. For a month plus, I cannot reach them to get an order update after sending numerous emails and their voicemail being full. It's beyond a big headache when such a large deposit is involved. I called my credit card company and hopefully I'll get my deposit back. I understand that there might be delays due to COVID, but I have no issues with other vendors who are professional and give order updates.
My partner and I ordered a custom kitchen island for our place and we couldn't be happier with the results. We put our order in pre-pandemic, and although the production/delivery was slowed due to COVID, the team at Design Republic were excellent about communicating updates. It was well worth the wait as we love our island very much. They got everything perfect down to the last detail. We will definitely shop here again the next time we need something for our place.
Really loved the style of the furniture they offered. so much so I've purchased a couch, 2 dinning tables, 2 end tables and 3 benches over the last 3 years. However after 2 years the couch frame snapped. it was confirmed that it was under warranty. After leaving voicemails, emails, website chats i was continually ignored. I would call, and be told someone would call back which never happened. I had a scheduled pickup date for the couch which never happened. My last contact with the store was a follow up email apologizing that i was being forgotten and that someone would get back to me right away which again never happened. After over 2 months of continually trying to get someone to return my calls i just gave up and decided to fix the couch myself. All in all, i love the couches and the tables, but i won't be buying from them any more due to the unreliability of their customer service.
We are so lucky to have found this team. Talk about worth the wait!!! We had a stunning table and chairs designed from scratch by Craig & Luca. Jean really came through for us and made sure that the manufacturing of the order was completed and that we got our delivery in time before our big photo shoot. Many thanks to the team.
Deli
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