Waterloo, Canada
122 King St N
N/A
+1 5198855880
Toilets
Wheelchair-accessible toilet
Seriously has been the BEST dentist I have experienced - and I've been to a lot... Very friendly receptionist, Idalia from the initial correspondence to coming into the office, and even when I was confused/disorganized with my insurance she was very understanding, patient and helpful. Amazing! She really set the tone for the experience. In terms of the dental work - they asked for and addressed any concerns I may have had as a new patient, the most comprehensive new patient exam that has ever been performed on me and the team walked me through every step when performing work. I got a cleaning and fillings and it was a pleasant experience where I got to watch the Netflix series and episode of my liking which really put me at ease. In terms of COVID-19 precautions I am very careful and this office is spotless and has air filtration systems in every room which are very powerful (they are loud!) which isn't mandated to have, but I very notably appreciated. This is amongst many other precautions they have put into place. Just really amazing. I felt safe and comfortable the whole time which is saying something since it's a dental office, and during a global pandemic. Thank you!
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I went for my first regular cleaning during the Covid 19 pandemic in mid August, and was made to feel very comfortable, safe and secure throughout the entire procedure. I returned a couple weeks later for a filling and again felt very safe in their environment! Thank you to Christine and Dr. Holman and their professional staff for their genuine, and thorough care during my appointments! I totally recommend Dentistry In Waterloo!
Everyone is very professional right from the receptionist to Kathy and Dr Yu but, I had a filling yesterday and when I was getting my needle to numb my gums I felt a very painful burning sensation on my skin below my lips. I moaned to let them know and they quickly reacted by holding down my hands. I have never experienced anything like this. They said it happens and Dr Yu apologized. Luckily to he rest of the appointment went well.
I think it is time to share my dental experience with Dr. Yu after 10 years of being his patient … It is a not simple experience as I had many problems related to the past treatments when I found Dr. Yu. Now looking back and seeing what Dr. Yu did for me I can say with the certain confident that I am really have got a right place to take care about me. Dr. Yu is the most experienced and knowledgeable dentist who I know. He is extremely carrying for all your needs and does not matter what kind and size of your needs, a very accurate and precise with every type of dental work! I have had with Dr. Yu many dental treatments in variable areas of dentistry (Crowns, Implants, teeth fillings and gum filling…) and all these cases are done in tremendous professional and intelligent way. He did my crowns and implants, and nobody can even distinguish them from my real teeth. With his modern dental equipment, you feel calmly and confident for the result of his work! Dr. Yu has also a close-knit team! His assistant Kathy is incredible person and outstanding professional as well as his office girls and hygienists! All of these important marks are the main reason for me to choose and stay further with Dr. Yu and his team. All my family and myself are very confident that we are now in right “hands” with Dr. Yu and his entire genial team, with all care they did for us and going to do further! I am always feeling so homy to be there….)
Outstanding experience at Dentistry in Waterloo. Great service, friendly and skilled staff across the board, thorough explanations of everything they found and reasons for any work required. I have insurance which covers my expenses for dental, but the pricing and speed of service here is top-notch. I have never experienced any delays during visits, plus Netflix during your apportionment is a bonus. Cannot recommend strongly enough!
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