Delta, Canada
475 Derwent Pl
N/A
+1 6045224002
Kim at customer service has been a pleasure to work with. Customer service via phone has always been helpful with checking status of shipments and resolving issues.
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They delivered my package from Edmonton to Calgary in Oct 2020. They charged me extra. So much back and forth to resolve the issue which wasted a lot of time to reverse it. I had to dispute the charge with CC. client facing and accounting knew the issue from beginning, but failed to respond in the timely manner.
Been super helpful trying to help me track down my pizza oven. It is now in the hands of another transport company.
They picked up my 2 pallets from Grand Prairie, lost it and found it a week after in Calgary. Rude costumer service. Took nearly 3 weeks to deliver my shipment from AB to Vancouver when it should have taken a few days. Would not recommend.
Kindersley is not a company I would transport anything of value with. If you are not used to the way the shipping system works do not go here as they will take advantage of you and not give you the proper information to ensure your items are safe. I shipped a television that got damaged while in their possession. I made a clam and followed all the right steps and they would not help cover any portion of the TV, they didn't offer a refund for the shipping, they were fairly short and seemed annoyed when they were clearly the ones at fault. I explained my situation having been newly laid off and 1000 television getting broken right before Christmas was a sad tale. They did not care. Find another company to ship with make sure they are educated and let you know all your options before you put your items in their hands.
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