Kitchener, Canada
199 Victoria St S
N/A
+1 5195791994
Very poor communication with the customer. Experienced many issues start to finish from ordering and installation of a new front door. I am replacing windows this summer and chose not to even reach out to Dan's for a quote. I would recommend you pay a little more elsewhere.
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Today I had 9 windows replaced. Very happy with the windows . Very happy with the crew who installed them. It's Jan so I was a little worried about the cold. The guys were well organized, quick , very professional and very clean. Drop clothes through out the house and cleaned everything up after. Very happy customer would highly recommend.
The service you get here is amazing. Alvan was awesome, he understood what we were looking for and guided us to what we needed. Don't be fooled by the 'discount' in the name, the windows and doors are of excellent quality and they have a great selection in house, and if that doesn't work they get you made to order, we bought a few windows for our doors and have a few other windows on order and can't wait for them to be ready! If you're in the market, do stop by Dan's.
Great service right from when we entered the showroom. We purchased a quality door at a very reasonable price. Installation didn't occur until quite some time after that due to higher demand brought on by Covid-19. But they were completely honest about how long it would be and most of the delay was from the factory as the door was made to order. Once they received the door, they sent a crew to install it in a very reasonable amount of time. I wasn't there for the installation but my wife said that they were very friendly and professional and got the job done fast. The door looks and works great. I would definitely recommend Dan's.
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