Nepean, Canada
165 Colonnade Rd S
N/A
+16137064181
Amazing service, as an out of town landlord I require professional contractors to ensure my tenants are happy and taken care of. The team at Dalmen Pro went above any beyond in completing the install. New windows on the whole ground floor, completed in time and on budget.
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I had the most amazing experience with Dalmen Pro! I had received many quotes from other companies and chose Dalmen Pro not only because of price point and quality, but also because my sales rep was super responsive and really was involved every step of the way, even with all my crazy questions! The items came in on time and installation was a breeze. I had two windows and a door replaced and I couldn't be happier with the outcome. Looking forward to completing the rest of the house. Thanks so much for the amazing work! Would definitely recommend hands down, the best.
I run a large private school. It is complex with various buildings and additions. Four years ago I needed all windows (107) and all doors (6) replaced and updated. It was a big complex job. I got 9 different quotes. I was most impressed with Dalmen. Students and staff are hard on the doors and windows. Four years on they are like new. A student tried forcing a window open with it locked and broke the crank. I called Dalmen and they responded immediately. The next day Tim came and fixed it. He was fast, efficient, polite, tidy. I have been so impressed by Dalmen. From the first experience four years ago with Chris, to today with Tim, every step of the way they have provided a superior product, superior service, immediate response to concerns and issues. Did exactly what they promised, and more and came in on budget and on time. Super impressed. Great leadership from top down, very service focused. Impressive organization. Impressive craftsmanship. Impressive products. Highly recommend Chris and his team at Dalmen.
I contacted Dalmen Pro to repair the cranks on four of my windows. My interactions with their team members, specifically Erica, Sarah and Tim were great and I am very pleased with now having windows I can open. Very responsive and professional!! Thank you!!
Customer service is excellent, quality control is brutal. Well over a year to have our door finalized and we still have repainting outstanding.
Absolutely 5-star service from Britt, Erica and Guylain! It was a true pleasure dealing with all of them and the service they all provided was second-to-none. Top notch and thank you all!
Had about 9 windows installed. Initial take on the quality of the product is fine. Installers and others from company generally polite. But the installation left something to be desired. Had to have the crew return to reinstall a window where I could feel cold air coming in around the window, and where I could see smoke from burned incense visibly blown around the frame by the breeze. They came back and fixed it. At the time I had not noticed that had knocked some exterior small pieces of exterior siding off my house beside a window they worked on. I've asked a number of times for them to come back and do this simple repair. --- UPDATE they eventually came through and remedied the problem. Now we have some functional windows we are happy with.
Windows and doors were nice, but we ordered them about 15 months ago, had them installed about 11 months ago... And still have not received the correct colours for the front entry. Still have not received them. Our last email went unanswered. Not sure what happened to the service here. Real bad.
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