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PJC Jean Coutu

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Côte Saint-Luc, Canada

jeancoutu.com
Pharmacy· Photo lab· Photography service· ATM· Health and beauty shop· Photo shop

PJC Jean Coutu Reviews | Rating 3.3 out of 5 stars (5 reviews)

PJC Jean Coutu is located in Côte Saint-Luc, Canada on 7005 Chemin de la Côte-Saint-Luc. PJC Jean Coutu is rated 3.3 out of 5 in the category pharmacy in Canada.

Address

7005 Chemin de la Côte-Saint-Luc

Phone

+1 5144899333

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Passport photos

Open hours

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Nima

I go there regularly. It is well organized: Pharmacy: professional, caring, and polite staff. 5/5 CanadaPost: Well, but one time they received more money for glue without explaining. 4/5 Beauty section: impolite staff. 1/5

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H. Pascal

I have called the pharmacy many times for help with my mom’s meds and I always get the best help ever! I am very great full for their professionalism. Thanks to a wonderful team of caring staffs. Keep up the wonderful work you all do. Be safe.

T

Tea Rain

Every single time we go there there is an issue with med renewals. Every time! Fun one this time - I need to take 400mg of B2 a day - I filled my.month presc and got 60 capsules (each capsule is only 100mg). That's it. That's not a month. And it was 20!!!! I can get 120 on amazon for 12. What a rip off. The time before they filled a new presc twice and forced my husband to buy it because it was already filled even though I didn't need it. Waste of more money right there. I literally only go there because IGA is near it and my husband can do one trip out because of covid. When you call to try and solve an issue, you get hung up on repetitively... if they even answer the phone... and when they call you they don't even pay attention when you say hello? The girl was talking to someone else about her Friday night plans last time I got a call. For an entire minute I yelled hello into the phone... she didn't even apologize. How effing rude. I never have these issues at the branch on Somerled - they know how to treat a customer right.

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Dom C

STAY AWAY!!! I have had an issue with this pharmacy since DAY ONE! Every time I get my rx refilled it's a whole song and dance. They always have an attitude and it takes them hours to fill a basic rx. 1st instance was when I ordered a rx in the AM only for them to tell me it'll be ready in the PM. As if this isn't crazy enough I get there only for it to not be ready. The entire staff has a habit of passing customer issues onto anybody else but themselves. Once you finally reach the pharmacist he throws his hands up in the air, says it's not his problem, acts confused, and blames dr. Final straw came when they were charging me nearly 150 on a rx which was supposed to be free of charge & covered by insurance only for them to blame my doctor once again claiming the right code wasn't submitted. THIS RX WAS CALLED IN IN THE AM!!! THEY HAD TILL THE EVENING TO LET MY DR KNOW!! ME HAVING TO SHOW UP WITH A 150 BILL WITH PHARMACIST ASKING ME TO FRONT THE CASH FOR THEIR INCOMPETENCE IS HIGHLY UNPROFESSIONAL. AVOID THIS PHARMACY AT ALL COSTS!!! ONLY REASON THEY'RE RECEIVING 1 STAR IS BCZ ZERO WASN'T AN OPTION

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Heidi Cohen

After going to Jean Coutu 7005 CSL Rd for 11 years, I got a new prescription, left paper, gave credit card, ensured correct address, and requested automatic delivery. This was Aug 2020. Oct 2020, driving to work, I get \private caller\ person saying this is the pharmacy, do I still need my meds?! I explain this should have been already set up, go over the prescription from Aug, which I didn't have in front of me because I was driving and could they confirm. they did. Then I get a text message to confirm my subscription? I go into work and for 2 hours try to reach pharmacy. I am raising concerns why I am asked if I still need my meds when I set this all up months earlier., automatic delivery. It's concerning when I can't get through. Lack of accountability on their part. It's like all I am is a#. No one explains anything to me. All I'm told is to be patient, they are busy. If this happens again, I will switch pharmacies. I need a pharmacy to be reliable, accountable.

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