Brantford, Canada
244 Lynden Rd
N/A
+1 5197544949
DeliveryIn-store pick-upIn-store shopping
Culligan does an amazing job when coming to bring salt for our water softener and servicing our reverse osmosis. I love that they call to check and see if we need salt, they deliver on time and safely bring it into our home and into our water softener! No fuss and no mess. Once a year they come and service our reverse osmosis with the same professionalism. Thank you Culligan for your service - we appreciate you!
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I have only great things to say about the staff and this business. Everyone I have interacted with is very friendly, helpful and professional. it is so refreshing. I am very pleased with how their delivery works, the timeliness and their delivery person.
I just had to finally cancel my delivery after a couple years, you can call the store and always get someone on the phone, the issue is the disconnect between the delivery driver and the store. The number of water bottles being delivered is never correct its like they don't inform their drivers of changes to your water needs. Over all its a disappointment because the service was fairly good and the water was great but if I have to go to the store to pick up bottles every month anyway, whats the point of paying for delivery. Not a condemnation of the store go ahead and try them maybe they can fix their shortcomings with you, but I've had enough. Update. I've been contacted by the manager and he's assured me that my issues have been sorted out and I was compensated for my inconvenience. I've since returned to a delivery schedule.
James arrived as per the agreed schedule, wearing a mask for COVID-19 protection. He checked the readings for our water filter and recommended the action to be taken. He was able to replace the necessary filters, but was unable to replace the membrane which he ordered and will replace next week. All in all we were very pleased with his professionalism. We would highly recommend Culligan Water services.
From the time we discovered that our water softener stopped working until the time it was replaced was two days. Service was quick, installer was tidy and customer service, outstanding... Thank you Culligan man, lol, actually I mean Amanda
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