Tillsonburg, Canada
165 Broadway
N/A
+1 5198424081
DeliveryIn-store shoppingSame-day delivery
Wheelchair-accessible car park
I had a horrific and mortifying experience at the Tillsonburg location. I have a MEDICAL EXEMPTION and I cannot wear a mask. I was talking to one of the employees there that I know. We had a quick conversation and when that conversation was over I continued my shopping and listened to 2 employee's be-little me and talk smack about me. I decided to confront them and explain to them my exemption and an employee continued to be-little me tell me she is not comfortable breathing the same air as me. She said I make them uncomfortable -but how do you think I FEEL? I continue to be treated like garbage over a condition I was born with. You have NO IDEA what it is like for me to wear a mask, let alone what my condition even is. I will not be shopping there again. How can you talk smack about a paying customer well knowing they are close by and then be-little them and drive them to tears. Absolutely DISRESPECTFUL and DISGUSTING behavior from grown women.
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What a horrible company. I would rather drive an hour away and choose another location. The new general manager has appalling customer service skills and should not be running a business. This location has gone downhill and it is shocking how people are treated but this women. WE ARE ALL PEOPLE! Learn some respect, especially during this difficult time. If you can't understand that and be civil with your customers and possibly your co-workers(I am assuming that do not like you as well) then please find another job. Your behavior is disgustingly horrendous.
I went to Cowards today for passport pictures for my son. The person behind the counter told me I'm kind of busy right now can you come back later. I said I didn't have much time and she said well I can't do it right now can you maybe walk around town for about 20 min. Bad customer service.
Nice \Mom and Pop\ feel. Staff is helpful and friendly and store is neat and well maintained with a great selection in all categories.
I usually order medical supplies from there, and I have to say I'm disappointed. A few times I've gotten the call that my supplies are in, but when I get there my supplies are not there. Or I've had to wait 10-15 minutes for them to find my supplies. Pretty disorganized.
Deli
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