Courtenay, Canada
104-3175 Cliffe Ave
N/A
+1 2508970086
No delivery
Wheelchair-accessible entrance
Good selection. Fairly prices. Friendly staff.
like
Well, I visited the Courtenay store again this morning (Oct 25). At least there was a "greeter" on hand this visit who read the rules. He explained that I should not pass another customer in the aisle - I should follow along behind said customer - but if I came across a staff member it was okay to ask him/her to let me pass. We're all wearing masks; what's the rationale behind this "rule"??!! Did he really expect every customer would patiently wait behind another, forming a long conga line??!! You HAVE to be kidding! I finished my shopping and, as instructed, went to the last aisle to line up. Again, like the last time, I was faced with a long line of 6 people: Just over 16 minutes later, I was invited to the cashier station, after she wiped down all the surfaces. I told her I had my own bag. I started to load my purchases into my bag only to be told to "Please do not put your bag on the counter." "But you just cleaned it and you will be cleaning it when I leave." So I put my bag on the floor of the store and loaded my purchases into it. I have had it as far as shopping at this Bulk Barn outlet. There is plexiglass between the customer and clerk at the first station. Why not put another sheet of plexiglass behind the first cashier so that the second cash position can be used and get your customers out of the store instead of making them stand in line for over a quarter of an hour??!! It ain't worth it. I'm shopping elsewhere in future.
Always great. Service is awesome. Love this place.
Allow extra time to shop at the Courtenay Bulk Barn during this period of the Covid-19 pandemic. There are only a few people allowed in the store at a time so you may have to line up to enter. The store takes its cleaning and safety protocols very seriously so patrons are asked to use hand sanitizer and to don disposable gloves before entering the area where foodstuffs are located. There are directional arrows on the floor and shoppers are asked to abide by them and not pass other shoppers. Lines marking the six feet safe distance are marked on the floor approaching the check out. The check out area is thoroughly disinfected after each customer vacates the area. The bins are well stocked with the usual wide variety of baking supplies, candy, pet food, and specialty food products.
I enjoy Bulk barn and their products and make a point of going whenever I can get near one. The staff is usually wonderful however today I found the cashier in this store to be very abrupt, bordering on rude. When I tried to remind her about the 5. off coupon she simply ignored me and continued to cash me out and move on to the next customer. Next time I will go to Nanimo.
I was pleased to see that shoppers are able to walk themselves around. Staff were friendly. Other shoppers were patient.
Great and very safe with and distances.
Great deals and friendly staff.
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