Coquitlam, Canada
25 Fawcett Rd
N/A
+1 6045252072
Manda and her team have provided our company with exceptionally timely, friendly, and professional service over the years. Very impressed by her customer service and glad to have had her as our point of contact throughout my time here. Thank you!
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Waste Connection takes care of a commercial and residential building I manage in Coquitlam. In 17 years always great service. Usually call in as today spoke to Manda got quick, pleasant response answering my scheduling questions. Drivers are also great Happy customer
I love working with Melissa! She is so helpful and patient and really take the time to explain the scope of the contract and services they provide. Love how she keeps an eye on our account to ensure we are not paying more than we need to! Highly recommend!!
These guys are rude. Why? They put the attached note on my green bin to help me understand how to help them. So far so good... Which also means that they got out of the truck to put the note on the green bin. But they just drove off without emptying the green bin!!! So now I have a stinky green bin for a week until the next collection :-( What about leaving a helpful note AND emptying the green bin?! On a side note, nobody in the street has a 1m cart clearance on all sides!
Waste Connections made an accounting error on THEIR end which sent us to creditors multiple times. After multiple calls and broken promises they told us it was taken care of. We have it in writing that they took accountability that the error was on their end and would clarify with the creditor company. A year later we go to re-mortgage and find this balance is still owing!! This company is a joke. Completely unprofessional and have put a huge dent in our credit rating. Do not use them. I wouldn’t recommend. Use a local company like Noble Disposal. They have been much better to deal with , they are local and are much cheaper.
We have been a long-term Waste Connections customer and recently we reviewed and renewed our contract. Corrie Murray was assigned to our account and I am impressed by her professionalism and patience during the past month. A note to the management: Corrie is definitely an asset to the company. Please keep her happy!
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