Westbank, Canada
3480 Carrington Rd #101
N/A
+17787541501
Always helpful. And we always leave with a smile. Cheers!
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All of the staff at this location are awesome! They are super friendly, helpful and I always have a great experience. Special shout out to the manager, Russell, who has been a huge help answering any of my questions. 10/10 would recommend!
Went in to Connects looking to switch from Koodo, the employees there got me on a plan for two new phones and a tablet for cheaper than what I payed for only two phones and no data at Koodo, the staff were very informative and friendly, would highly recommend Connects Wireless and bell to anyone
I phoned them today and asked him they could hard reset my iPhone. You can't! The guy said he was very loud and rude. Pissy know it all. I proved him wrong because I got my phone reset today. If you are going to be selling phones know you're stuff first guys. One star for picking up the phone. Would not go back again. Bad communication and staff
WOW! GREAT problem solvers and with awesome humor (customer service!!) .thank you and looking forward to bringing all my mobile needs to you guys!!!
Fantastic customer service. Very knowledgable and friendly. Helped me out through my upgrade and gave great info!
Staff was knowledgeable and friendly. Tried to save me as much time as possible for my warranty repair. I was greeted the second I opened the door unlike stores in the mall where I can browse for about 30 minutes before anyone acknowledging I'm there. I was with my 3 year old son and the second sales associate kept him busy playing games on phones the whole time I was dealing with the warranty paperwork. Will definitely be returning to this location for all of my BELL needs! UPDATE: Returned to purchase a new Samsung Galaxy S20. Super happy with the staff's superior BELL and product knowledge. I am on a corporate discount plan and I've been to BELL stores in Fort Mac, Edmonton, Grande Prairie, and Kelowna, no one would help me over the past 4 months to get an upgrade. The Connects Wireless staff had NO problems and I was in and out with all my questions answered. This is THE store for all your BELL/Wireless solutions in the Okanagan!
Snooty, know-it-all female advisor who was in no way informative or helpful. Too busy talking & not listening and assumed I knew nothing. She was flat out wrong in regards to a Sony device I was inquiring about and was too ignorant to listen so I didn't even waste my breath. Will never visit again. Awkward convo due to her incompetence and ignorance. See ya!
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