Richmond Hill, Canada
25 West Beaver Creek Rd Unit 6
N/A
+19057070868
Very good service, had friend recommend to me and I was not disappointed! There was a slight delay because of pandemic, but overall satisfied.
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It was finally time to replace our garage doors after 20 years! Thanks to Joe, we were able to get a fair price, smooth transaction, and easy arrangement to have our new GARAGA garage doors installed in just under 1 week with our selected colour, design & door preference. Everything looked the same as disclosed, and just the way we imagined it to be. It was installed in a timely manner. We had a minor issue with the rubber seal, but Joe came back very quickly as scheduled to have it fixed. My only little complaint was that we found fresh screws all over the driveway after the installation, but it only a took a few seconds to clear it all off. After the new garage door installation, I must say it almost looks like a new house! So refreshing, thank you Joe for all your help! To be honest, I was afraid to go with this company in the beginning because of all the negative reviews I saw online, but I’m glad my family and I decided to go with Confidence Door. Overall a great experience, would highly recommend to family & friends!
I had garage doors replaced by this company. Within week one of the doors periodically stop opening or closing. Called them several times to check and they couldn't figure out what's wrong and pointed the fingers to us that we were causing them trouble to come and go. The owner Susan was so rude on the phone and refused to take the responsibility of fixing them. So disappointed that I had referred some neighbours to them. I finally figured myself that the laser sensor was misaligned and caused the door braked securely. They did very unprofessional job and bad customer service. Edit after owner replied: See, it was our fault even the garage doors were installed just weeks ago. No warranty, no customer service. They would even charge you for after sale. You didn't suggest anything on the phone. You just blamed us causing you come and forth and troubles.
Amazing Customer Service and Quality.
Rude store owner.
I do NOT recommend this company. Have used them on two occasions (home and office). First they tell you it is one problem and their price. Then when they fix the first problem, another problem magically appears and you have to pay more to fix that too. Happened both times I used the company (I gave them a second chance). Also asked them about fixing another door and they said that it needed replacement. Got a second opinion and had it repaired easily. Will never use this company again and highly recommend you look elsewhere for help!!
Very friendly and helpful!
Had 3 garage doors installed on commercial property. Shortly after the install, the door kept having an issue. Joe and his business partner insisted we were at fault. After giving them several chances to fix the problem, we ended in a pretty big arguement. When it happened again, we called the manufacturer of the of the garage door opener and they insisted to send out a technician at no charge to look at the problem . Turns out it was faulty motherboards that were installed in the units. Suffice to stay, I would never recommend these guys and for the amount of money we spent, we really hoped to get alot better service. TOTAL FAILURE. Stay away.
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