Concord, Canada
171 Basaltic Rd #1
N/A
+1 9056695003
Thank you for offering state-of-the-art home designs at affordable pricing. The homes and decor are so beautiful and built with a strong framework and foundation. During the pandemic, the staff went above and beyond to take care of my family. They demonstrated great customer service and were a pleasure to work with. Very knowledgeable in the industry and overall it was an extremely great experience! So very happy!!
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First of all I want to appreciate, recognize Marco from Regal Crest homes for his exceptional , excellent customer service. He is a true ambassador of this company. He is polilte kind and eager to help customer when they are having concerns. He always guide you in a right way. First of all the good thing is whether he resolves the issue or not that is not important. What matters most is he is always willing to first listen to the customer issue, understand the problem and then he will guide you in the righ path and also even resolve issue in a timely manner irrespective of the conditions. Listening is most important . He is really trustworthy. Bravo and Kudos to his exemplary customer service. We always have very few people in each company and he is one of them always willing to go an extra mile to assist customers. He wants his customers to be happy at the end of the day that is his goal. And i experienced this several times . I hope Regal crest appreciate you in front of your staff and recognize for your excellent work. Please keep doing what your are doing as long as you are following your guidelines and rules as per your company. I am glad i bought home with the builder who is very responsive and who really takes their customer issues very seriously. Good luck Marco
I personally don't suggest to use regal crest for any of my future project or dream home as after paying high price for home you want be seeing your dream home getting build the way you want without decor. Their decor is really limited choice or not available for lower cost items so you will be force to use higher cost item if you wants build your dream home as per current market design. ..They knew it well and that's were their decor waiting for you to step in and spend more money. Their standard decor interior items you will be getting for your home without any extra cost is similar to the stuff you will get in a rental apartments. Also to select your choice of interior and design you have only one day. There is no second chance on the name of Covid. You will have to spend entire time in decor without any liquid as food/drink not allowed...I understand the concern. You will be spending additional 40K easily in their decor on top of the credits for basic changes if you looking to match current trend/design for your home. I am sharing my recent experience in their decor for knowledge purpose to help others.
We are very happy with our new home at Vales Of The Humber. What stands out to me is the wonderful Customer Service right from the Sales Office – “Ralph”, Upgrade Selection – “Linda” and Quick turnaround time with answers of our questions and concerns – “Dorothy”. They want happy home owners and they really care. Highly recommend buying a Regal Crest Homes. The customer service and quick response time after we moved in was excellent. For example, We had some minor defect in Master EnSuite mirror but was taken care of in a timely manner even amid Covid. Big thanks to Erdemer and his service department for getting things resolved quickly. He has truly made every effort to solve our service issues. Thank you once again Regal Crest Homes!!
My purchase experience with Regal Crest Homes has been phenomenal, Thanks to Tony at cleave view estates and my Realtor who introduced me to this builder these people are highly recommended, I enjoyed my experience at the decor center where there was a wide selection of material and me also being in a flooring business I was quite picky but Kim she took her time and she was patient with me there was no rush. Thank you for a wonderful experience
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