Concord, Canada
7700 Keele St #8
N/A
+14166677112
I had a great customer service experience here buying a Stages bike. Jake was very helpful and very knowledgeable. He was super friendly and made the transaction seamless! Great product as well! Couldn't be more pleased
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I purchased an Arc Trainer 750at from Keystone Fitness in the summer and I can say that all of the staff that I have dealt with are top notch. The customer service that I received has been excellent. Other businesses can learn from them. From the sales, purchase and follow up service the staff were knowledgeable, friendly and most accommodating. David, Amir and the technicians (sorry I don't know your names) have been a pleasure to deal with. The technicians are very detail oriented and took the time to make sure that everything was perfect. I most definitely will deal with them for any future fitness purchases. Thank you all!
When I purchased a Life Fitness upright bike from Keystone, the staff was very quick to respond to me and discuss the particulars of the purchase by email and over the phone. They provided me with a 6 month warranty on the parts and offered me assurances on the quality of the product. Also, they had my bike shipped within a couple of days from my purchase, and the price to ship was very reasonable as the bike had to go across the entire country from Ontario to Alberta. Quality and quick service from this company - thanks especially goes to Amir for making the sale effortless.
Excellent products and service! Exceptional and above and beyond help from Paul and staff! Opened my first gym and I could not have done it without the help of the amazing staff and Paul’s advice!
I live in Saskatchewan - and these amazing gentlemen Amir and Paul were so extremely helpful! I had like a gazillion questions and BOTH Amir and Paul took their time to answer each and every single one of them. Each and every one of my questions - if that isn't fantastic customer service, I don't know what is. I bought a Life Fitness stepper from them and man is that thing a beast! (in a good way, haha). I only really have good things to say about this company. Wish you guys only the best and success at Keystone! :) - Taz
Bought 40k of equipment for my high school. Equipment is fantastic and durable. Sean from Keystone looked after the delivery, set up, fine tuning...It was a one shop stop for us. We will be back. Thank you Keystone!
Fair prices. No complaints.
Keystone Fitness is numero uno when it comes to fitness equipment and I wouldn't go anywhere else for my fitness needs. I have dealt with Jim McPherson on several occasions in the past 15 years. His expertise in the industry is unparalleled. He and his team at Keystone Fitness are professional, affordable and superior in quality. They are light years ahead of their competitors. "Jim, so good to have you back! Missed you. I appreciate everything you've done in looking out for me with my new gym. What you've given me is truly amazing! The fact that you did not give in to giving me the lying hamstring curl and the seated hamstring curl that was a part of another circuit is a true testimony to that "rare" Integrity that most people in business (don't) have. You're the best Jim McPherson! God bless you."
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