Concord, Canada
473 Basaltic Rd
N/A
+1 9053037725
The delivery driver refused to leave my package unless I open the door, I was home and was talking to him through my door. I told him to leave the package because of Covid I did not want to open my door and he refused to leave it, he said he was told he had to hand it to me and couldn’t leave it behind my door. He left without leaving my package, I had to go to the courier company to pick it up. So stupid, you were at my door, I was home.
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Canpar delivery man just left the mini fridge outside the door without knocking or ringing the bell, very unprofessional & does not care !!Even though we are home on that day of delivery, since we knew it will come. Upon inspection, the box was rip off. And delivery man should have an explanation for this..i tried to contact customer service, but no one seems to bother to answer..for several hours.
Terrible customer service. I have worked in freight delivery before and the person on the live chat (Khadar) kept telling me the festive season is causing delays. 0% helpful. I ordered my things early for this exact reason. My package continues to be mis-sorted and they cannot even estimate a time of delivery. Choose another freight provider, these guys are unhelpful and rude.
Worst company ever. They never answer their phones and their tracking information is never updated. I don’t think this company realizes if they would just update the customers accordingly to what is actually happening, they wouldn’t have so many negative ratings. This company promises one day deliveries, tracking shows it’s out for delivery but the package is not actually received till 4-5 days later, all this is working against them. Just notify us the package will be delivered at the time it actually will be and all will be well. But ya’ll really suck.
I hope this company disappears. Walmart should quit using this company. The worst delivery company ever in my entire life. They inform you they'll deliver your package in a day but it turns out they don't have your package. They just leave a message you were not at home without calling you informing you. I was at my home whole day. I called the customer service, I waited for 5 hours, nobody takes my phone call. There is nothing you can do, if you want your parcel just wait for the delivery outside and argue with the delivery driver.
Deli
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