Williamsburg, Canada
13175 Ferguson Rd
N/A
+16139783300
We have been bringing our loved pets to this kennel for 5 years. They are located over one hour from where we now live but our pets are so well treated it's worth the drive. Safe, clean and affordable. I would recommend this place to everyone.
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Horrible boarding experience!!! I left my 9 year old pug and cat at this kennel as it was the only place that would accommodate them together. During their stay I reached out and ask how my animals were doing and was told everything was going good. Apon arrival I noticed my dog not as energetic as he usually is. Once I was home I noticed he was not walking property and dragging his feet every step he took. I reached out to the kennel they said he may have slipped on ice or had an inner ear issue that could be causing him to walk funny. I was told by the owner that they had been monitoring my dogs condition during his stay. I knew something was wrong so I brought my dog to the vet only to get a 600 bill and a spine injury diagnosis. The kennel should have reached out to me IMMEDIATELY when they noticed something was off. Instead they failed to tell me at all, I had to be the one to ask why he couldn’t walk. I did not get a tour of the facility or see where my pets were staying. Over all horrible experience no pet owner should deal with. Think twice before leaving pets with this kennel.
Come By Chance Boarding Kennels is the best. Kathy truly cares about the dogs and makes sure they are comfortable and happy. We have a Great Dane and a Jack Russell and they absolutely love going to this kennel. It's so great to be able to go away and not worry about them. The rooms are warm and cozy in the winter, and air-conditioned in the summer and they get lots of playtime in the big yard. You won't be sorry if you use this facility
When travelling from Toronto this summer, we visited Upper Canada Village and left our dog at Come by Chance. She was well cared for - the facility is clean and professional - she came back to us happy and exhausted. Thank you for taking such good care of Chelsea!
Our dog, Sam, loves going to \Kathy's\! Come By Chance is a very professionally run, welcoming, and extremely clean kennel. The rates are very fair and Kathy has always been very accommodating. It's obvious that she and her staff love animals and they treat Sam like their own. I definitely feel \guilt free\ when we take Sam to Come By Chance because he always seems to have had a marvelous time!
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