Victoria, Canada
1910 Sooke Rd
N/A
+1 2504788833
Toilets
Wheelchair-accessible toilet
A wonderful place. My daughter had an injury on her leg and we were finding it difficult getting help from other clinics but immediately I called them, they called back as promised. The doctor asked me to bring her in within 5mins. He looked at her, made recommendations and also followed up with a call some days later. I'm really impressed.
like
Receptionists have for the most part always been helpful. The more I’ve gone there, the friendlier they are. I like that the staff seems to get along so that’s a good sign and it’s nice to experience these days. It’s been an up and down experience with helpfulness from doctors there. 2 years ago, One doctor told me to not go there and to find a family doctor...(that would be nice if I could only find one lol :)... like the majority of us)... I blame the system more than the doctors themselves when they get flustered. I’ve also had some really great follow up appointments at times. Overall, caring doctors. To get in to see the doctors lately, you have to physically go there and then call the office. They could see me calling them through the glass door. Days before, I could not get through to them over the phone. No doubt, their phones are ringing off the hook. When I physically arrived there, they were so friendly and they got me and my husband into a waiting room within minutes. I continue to chose this clinic over others :)
Dr. Piemontesi is an AWESOME doctor, but his MOA is completely rude and condescending. I've put up with it for years and have even spoken to the doctor about it. After hanging up from the phone she often says derogatory comments about the person she was just talking to. Maybe it's scare tactics so patients will think twice about calling! No people skills WHATSOEVER.
The Doctors are great but some of the receptionists are VERY GROUCHY
Good luck getting a hold of anyone on the phone, tried for 3 days while at work without anyone answering just to get a prescription refill. Now I'm off my meds and will be switching clinics.
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