Collingwood, Canada
74 Hurontario St #206
N/A
+17052935553
We used Comfort Keepers in a desperate time of need. To be clear, the service provided to my parents was excellent. They were kind and compassionate. The reason for the 1 star review is the billing and support afterwards. They lost cheques, sent invoices that were inaccurate and tried to grossly overcharge my father. Bills with the same invoice number had entirely different amounts. They send emails asking where their money is and the entire time their \bookkeeper\ has it. I emailed, texted and called to address these issues and no one cared to return my calls. Once I threatened to not pay at all and deal with this incompetency in court, I got a phone call. Again, service provided was excellent, but any company of this size should not be using quick books for billing. Check your loved ones bills closely, I fear the elderly that lack attention to detail may overpay and not even know it.
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I’m nearing a year as an employee of the company and I couldn’t ask for a better experience for my first PSW position. The scheduling is flexible and there are a variety of setting I get to work in with the agency. There is never the same day or same pace of work. I would recommend Comfort Keepers Georgian Triangle to anyone for employment or for the care of a loved one.
We had comfort keepers provide superior care for our mother, post hip surgery. Blaine Bell arrived at the hospital for an assessment within an hour of our enquiry. Because of the attentiveness and experience of their trusted care givers, and the level of professionalism they exhibited while seeing our parent through her recovery, she was able to return to a normal assemblance far quicker than even the doctors projected. We are confident in referring comfort keepers to friends and loved ones.
From a clients family. Thank you card. Jan 28/17 As the husband I wish to thank all those who gently cared for Patricia over the months at Collingwood Nursing Home. In no particular order, and apologies to anyone I may have missed, I thank Herma, Cathy, Sylvia, Wendy and Eva. Their patience and kindness reflects the organization and the human spirit I will be forever grateful to \Comfort Keepers\.
Great experience, with my mother. Very professional and always available. Talking with Tammy was always reassuring, and made a difficult time easier, no matter what time of day, thank you. Trina W, Blue mountain, ON....
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