Langley City, Canada
20363 Langley Bypass
N/A
+16045347727
Great customer service. Had our new tub delivered on Monday. The lid and lift cover were not installed that day as the delivery person said they would come back on Friday. The windstorm took the lid for a bit of a trip and damaged it. Coast was awesome regarding the lid issue and sent someone out to have a look right away. They replaced the lid free of charge and the technician even assembled our stairs. I would highly recommend Coast to anyone looking for great customer service.
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We’ve had a spa from coast spas for years and they are always so helpful. We bring in a water sample and they right down exactly what we need to do! Makes it so easy to care for our hot tub. Highly recommend checking them out for their wonderful customer service!
Good customer service. Knowledgeable staff. Nice choice of products.
Open for business during COVID just wear your mask. Knowledgeable and helpful staff. Researched several manufacturers, looked at the other local shops then came back to Coast. Manufacturing plant is around the corner so parts and support are easily obtained. External filter should be standard on all tubs but only found it on Coast spas.
**Updated review** I had a bad experience with customer service regarding our new hotub cover handle that had broke after 5 months. I was told It would not be covered due to it being physical damage. After leaving a lengthy review about my experience I got a promt reply which to my surprise exceeded my expectations of what I thought could resolve the issue. They are replacing the entire hot tub cover! We are beyond pleased with this result as I was only hoping for a repair. I am happily convinced I was wrong in my original review about this company and their customer care. Thank you coast spas for correcting this issue immediately.
Deli
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