Chatham, Canada
311 Merritt Ave
N/A
+1 5193604508
Just booster shots today, but staff was very friendly. Service was fast and professional. The Dr. made sure we were informed about any possible side effects the pup might experience. As a side note, they asked my permission before offering her a treat, which I think, just shows how professional and respectful they are at this location. Overall a GREAT VISIT.
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Staff is very kind, caring, and go the extra mile for our fur babies... Highly recommended, both veterinarians there are extremely professional, caring, and go the extra mile to ensure my Frenchie baby is happy and healthy.
This is what I received when I brought up the issue as to why am I here for a second visit when all of this could and should have been done in 1 visit. My 1st question was why am I paying a second service fee for a second visit? 2nd question Y only give me enough meds she get through 3 days when I should have had enough to get through a week 3rd question, Why not do a pee sample and an x-ray in the same visit, to look for the same problem. It all stems down to one grand question why are you having me come back when it's not necessary, and they agreed and sent me this, yet they still double charged me. And he agreed all should have been done in 1 visit they should have waved the second service fee instead of asking me to not come back. Even after i been with them for years and giving work to them on 2 dogs and 1 cat 50 service fee will get you the boot does not seem right
Unfortunately I came here to say goodbye to my cat, but besides the overwhelming feelings that came from that the staff here were very professional, kind, and accommodating. The vet walked me through the entire process, I knew what to expect and because of that could focus on being there for my cat in his final moments.
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