Charlemagne, Canada
90 Chemin des Quarante-Arpents
N/A
+14505818946
horrible service, liars and they really not returning your calls. They sold me a call with problems and lied to me that they fixed the battery, it cost me almost 500 to fix the problem and I called many times to fixe that issue, and the guy who retoured my call in service department said I have to take it to Nissan because he doesn't have the equipment to fix it. I am so angry how they are not honest to their clients. I called to complain about it and they can't call me back. I can't recommend them to anyone.
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Went to 40-640 after visiting other dealers. Met Marie-Pier and Vincent the manager and they gave me a great price on my new Jetta.Both were very professional in making my experience there great. Worked very hard in giving me the best possible price. Met also with Benedik Delisle for all the paper work and another great experience with her,very professional and took time to explain all in details. Went to pick up car and was met by Andrea Lamarche. she had all papers ready and explained the final contract in details then proceeded to deliver us the car. Took the time we needed to feel comfortable before leaving with car. Overall good experience at this dealer and found all personnel there friendly and very polite. I would recommend this to be your first stop if wanting to purchase a VW.
Buying my used TDI car at Volkswagen Carrefour I was very disappointed, especially dealing with Philippe B., director for used cars. Guy is a big liar. First he told me that oil in engine and transmission was changed. When I ask him does he have any record, he told me no and he felt insulted and told me if you dont want to buy a car I have two other guys waiting for this car. Secondly, car was sitting on the parking lot definitely more than one year, and he agreed only to change rear rotors and pads, front they just cleaned. I was scary driving this car from Montreal to Gatineau with bad front brakes. Thirdly, price for the car I purchased was 10495, when I tried to negotiate he didn’t agree at all, I said ok, thats fine, I like the car. I accidentally checked on their web site and the price for that car was 9995. I mention that to finance lady and she changed price for me. That guy Philippe never call me back to say anything for the price mistake. I only get smile on my face from finance lady Nadine and I thank her again for professional and great work. All of you, please stay way from that guy. I will never ever buy a car from that dealership again.
Best dealer on the north shore ! Great inventory at the best price! Highly recommand visiting them
Sails department helped me find the best vehicule at the best price for my needs.
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