Canmore, Canada
1110 Gateway Ave
N/A
+1 4036783295
Kerbside pickupIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entrance
Repair services
Was at Canadian Tire today trying to find new life jackets for my 4 and 6year old who happen to be in between child and youth sizes. We were helped by a young man by the name of Jonah who went above and beyond to try and meet our needs. Very impressed with the level of service with a smile he provided.
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I am so grateful to have been able to receive exceptional customer service from store manager Deb this morning. She showed so much care and compassion and professionalism in processing a return. It feels great to be able to shop here with confidence. I lost my wedding ring and was hoping a metal detector would be the solution but they were inadequate. Even though the product was a disappointment the customer service was great. I would highly recommend this store to friends and family. I will be back to shop at this store.
We went to Canadian tire Today to grab some bike tires and tubes and we were helped by an employee named Adi. He was awesome!!! Customer service was 10/10 and very Knowledgeable with a great sense of humor.
We called the store to see if they would price match a product that was on sale with another retailer and were told over the phone by one of the employees that it would be honored so we jumped in the car to go purchase the item. 10 minutes later upon arrival at the store, the manager said the product didn't qualify for the price match guarantee and when we told her the employee's name we spoke to and that we were given verbal confirmation that it would be honored and he came to the service desk to agree with our story, she basically said he made an error and we couldn't get the discount. I understand there are policies they have to respect but we did our due diligence before coming to the store and the manager should have honored the discount as promised to us by her employee and then used it as a training opportunity to learn from the mistake for next time. The entire experience was a demonstration of poor customer service and I'm glad we were able to find an online retailer that honored the discount even though I would have preferred to shop within our community.
Just passing through Canmore, and my car started making a very concerning noise and I wanted to get it checked out asap in case it would cause serious damage. Tasha at the Auto Service helped me out enormously and squeezed me in to get my car looked at. It ended up being an easy fix and she charged me accordingly and fairly! It was such a relief to have that sorted and with great customer service as well!! Thank you!
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Wheelchair-accessible car parkWheelchair-accessible entrance