Toronto, Canada
187 Fort York Blvd
N/A
+16473494321
I did years of research before I found Mrs Vanessa Routley. Her website shows more information than other lawyers’ pages I came across. Her video explains thoroughly what she does. I read the reviews online and it was easy to schedule my consultation. On the day of, one of her patients had an emergency. She quickly sent me an email to let me know and to reschedule. Though she offered another time that day I couldn’t because I had a doctor’s appointment. She even called me but unfortunately, I missed it. So I called back, spoke to her receptionist and was rescheduled for the next day! During the consultation, she listened to me and asked questions to better understand my case. She explained to me that she couldn’t take my case because the border was closed and though we spoke 30 minutes, she refunded me. I appreciate the communication the sooner she could when she wasn’t able to see me at the initial scheduled time. Furthermore, her being present for a client that had an Emergency, doing her best to accommodate her clients and communicate shows professionalism, attentiveness, flexibility, and compassion. Please if you have any immigration issues, contact her. You will not regret it.
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We found her website online after some through research and we are pleased with the results. After our very first meeting with Miss Vanessa, my wife and I feel very optimistic about our PR process. Miss Vanessa is tremendously knowledgeable and professional lawyer. We are glad we found her; she concisely informed us about the steps we need to take, while also ensuring us that our case is feasible. Thank you very much for opening us a door full of hope to start together our new journey in another country.
UPDATE: After this post Vanessa reached out to me. She stated that my experience was not reflective of their business. She shared that there were some changes in staff, and within that might've affected how my case was handled. I am already with another lawyer, and although I am disappointed over the experience I do appreciate her calling to apologize personally and making it up, which speaks of her, and makes me hopeful that my case was just an isolated instance. We did a lot of research on her, as we had found a video about her helping with immigration from U.S. to Canada, and it all seemed perfect. We set up a consultation in early February 2021. Mrs. Vanessa appeared professional, empathetic, and knowledgeable explaining different options for us. She told us she would gladly take our case, and calmed our fears about the process. She told us to take a week to make a decision "as nothing is going to change in a week" and from there we will sign the agreement and pay the first portion. We waited a week and contacted her to the only email I had to the firm from the questionnaire sent before the consult. However, we did not get a response. I waited another week, and found a 1(888) number in the website, the receptionist stated she would relay the message to Vanessa who had stepped out. Again, no response. We never got a response. I am extremely disappointed, regardless if there was some miscommunication, if she was busy, or if she simply could not take on our case- or did not want to, I wish I would have been given the respect to be called or emailed back by her or someone in her team.
Vanessa and her team are extremely professional, responsive, and will spend time to listen to your concerns. Highly recommended!
Heaven sent! Vanessa was extremely compassionate and knowledgeable. Even though she gave 30 minutes consultation on my options, she gave me a refund of fees.
Vanessa and Nevine were simply amazing to work with! Responses were always prompt and they were always ready to help. Vanessa made me feel confident that I stood a chance from day one. Being out of status in the U.S, I wanted to study in Canada but everyone else was saying this was impossible due to my status in the U.S. Vanessa told me it was possible and assured me that she would do her best. She was so knowledgeable and could answer all my questions and concerns and that gave me the confidence to work with her! Also, she said if anything should go wrong she would try a second time with the case free of charge. That says to me that she is really invested in the success of her clients. I was successful and I felt that both Vanessa and Nevine shared my overwhelming joy that day! They congratulated me over and over again. It was an amazing feeling! Even after the approval, Vanessa still reaches out to see just how she can help with the move! Don’t hesitate to work with them! Vanessa and her team will take great care of you. I can’t thank them enough.
Attorney Vanessa Routley is very professional, honest, and happy to help. I've been stranded in the US; I've lived here for 27 years without status. When I was only a teenager, I was brought to the states, worked hard, formed a family, got a career as a professional in Engineer, and started my own business. Still, US laws refuse to adjust my status. I contacted Vanessa to evaluate my case; she provided options and provided the best possible opportunities to make a successful case. I contacted many lawyers before but never got the professionalism and service that I got from Ms. Vanessa. Thank you, Vanessa, for your service and commitment. Thank you for helping people in such a problematic situation like mine, which our only hope is to provide a better future for our families. I recommend Vanessa 100%
Vanessa was open about the possibilities of immigrating to Canada and suggested the best option for me. She attentively listened to my story and responded to all questions I had. I recommend this law firm to any undocumented immigrant who is stranded in USA.
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