Campbell River, Canada
2280 N Island Hwy
N/A
+1 8664602207
DeliveryIn-store shopping
Everyone was absolutely amazing! I honestly didn’t expect to be leaving with the car I’ve always wanted; I was afraid the numbers wouldn’t work, but Brandon and Ocho helped so much to get the numbers to work for me, and get me driving away in my dream car! Thank you guys so much.
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What an amazing buying experience. Dana blew us away ! We test drove an SUV and Dana let us keep it over the weekend to really get a feel for the car, we had numbers brought to us first thing Monday morning and we decided we wanted to look at other options. She immediately showed me another option we took it for a quick test drive (while Dana watched our puppy ) Ben and Dana moved mountains for us to get the price we needed and the whole process from test drive to driving home in our new SUV was less then an hour. I would HIGHLY recommend Dana for your vehicle purchase and I know I will be back again. Thank you so much for getting us an amazing vehicle that suits our needs at an unreal price. I have nothing but amazing things to say about this team. Easiest vehicle purchase ever!
After having a horrible experience at a different dealership the entire team here was absolutely amazing at making it work for me to take home my new car. 100% recommend everyone here!
I visited this dealership recently to have a part replaced and had an excellent experience. My car was in/out on time both visits and clean (car wash). Michelle (service) even checked to see if there were any recalls on my model - and had the staff fix a sensor issue (that hadn't been noticed or corrected by my previous dealer in another province).
My wife and I have been watching the F-150 market for 4-5 months. I have done extensive online and in person research and have dealt with many sales people in my quest to find the perfect truck for us. I found “the” truck online, at Island Owl Mazda. I reached out to the dealer and connected with Brandon Doak, a friendly, helpful young man. My wife and I decided to take the drive from Nanaimo to Campbell River to Island Owl Mazda to see what might be our perfect F150 Ford pickup truck. Brandon was polite, friendly and very knowledgeable about this particular vehicle. He was very familiar with the truck and took the time to highlight and explain the features to us. In the course of our search, we have noted that many of the salesmen did not know the vehicle as thoroughly as Brandon did, nor did they have an approachable attitude to find answers to our numerous questions. We were able to go on a leisurely test drive where both myself and my wife drove the truck. Brandon sat in the back and pointed out features as we drove. He was pleasant, informative and never pushy. Everyone we met and dealt with including the manager Ben and Stephanie in Finance/Documentation were friendly and helpful. As a result of our very positive experience, we would unhesitatingly recommend Brandon and Island Owl Mazda to friends and family. As we set up the truck to our personal needs, reset security codes etc., we were again impressed and pleased with Brandon’s excellent customer service and his quick response to our concerns. Darcy and Krystal Kehler
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