Cambridge, Canada
2670 Dundas St S
N/A
+1 5196242865
I contacted Campbell Fence and Deck earlier this year. Darcy arrived quickly, and was overall the cheapest quote we got. After our initial deposit, we didn't hear anything from them. The permit process took awhile due to Covid, as we were told. I was the one that had to engage with them to find out what is going on and what our timeline would be. I would say communication is their weak point. Their craftsmanship is fantastic. They build our deck in four days, more than the estimated, but it turned out great in the end. We get a lot of compliments on our new deck and seen three neighbours building decks now as well, through Campbell. Overall, we are happy with the quality of work. Only thing I would recommend they change is communication just to let you know what is going on.
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Above and beyond customer service. Highly recommend for all your fence and decking needs whether you are building your own or having them build it for you!! Honest and affordable!
DO NOT HIRE. Darcy, Darcy Campbell - of Campbell deck and fence, did a wonderful job of presenting himself while providing the quote, met my family so we all felt very comfortable. I was very hopeful and happy. I made it VERY CLEAR to Darcy that I would A) remove the small portion fence myself, that I needed to know when they would be getting to this part and I WOULD REMOVE IT MYSELF(to save a bit of cash ) and also that B) I needed to know 7pm the evening prior to their arrival in the morning to arrange for dog care. These were verbally agreed upon and we even shook hands regarding it. NONE OF THESE WERE RESPECTED IN ANYWAY. also Campbell deck and fence - DID NOT DO MY FENCE, DARCY subcontracted out the work, without my knowledge or awareness to Grandview Deck and Fence, when I went out to ask the questions, about the job I got \ oh I don't know it's Darcy's job\ Darcy was never here when they were here and Darcy never answered his phone when I called with Questions. Darcy charged me fully for the portion I had requested to do on my own, He did not inform me that they would be doing that part next, they did it themselves, I got fully charged for it. Trying to speak with Darcy and agree to pay 200 of the full 400 charge I tried to initially avoid, He called his accountant to follow up with me, nothing like a grown man handling his business!!! Liar, DON'T HIRE HIM OR TRUST HIM. I wished I never trusted or Hired him!!!!!!
I want to thank Darcy and his team for doing a great job on my deck railing very responsive and ready to help with all the problems I had with the city very well done thanks Darcy and team
I would recommend Campbell Fence & Decks for anyone looking for quality, custom, complicated, or high-end work. I have enjoyed the expanded outdoor living space we have from a wrap-around deck they built years ago, and recently came back to them to see if they could help with some interior work as well (they can). They are meticulous at both the design and build stage. If your project is urgent, maybe look elsewhere. But if you care about how the finished work will look (and last), and want to work with someone who will problem solve with you, Darcy and his team are perfect.
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