Calgary, Canada
130 71 Ave SE
N/A
+1 4032582332
DeliveryIn-store pick-upIn-store shopping
I saw someone review that "Avoid this South Calgary location at all costs. Take your business somewhere else THAT VALUES IT'S CUSTOMERS. Worst customer service I've ever received." This was true. I made a call the next day after visiting. I asked her and she answered and then just quit. I was absurd. There was no saying bye. I am not her friend either. It really proves that it is a store with no employee training at all.
like
Nicely laid out store with a huge selection. Definitely a lot of quality products here too that you can't find anywhere else. We enjoyed our time shopping here and will be returning
Shirley at this location was incredible explaining strollers and car seats. She is very knowledgeable and shows you how each piece of equipment works. She wasn't pushy and was friendly and informative! What a great experience!
I just wanted to thank Karen for changing my perspective of the store. We shop at west coast a lot as they have such great products. However, I do constantly have one bad experience with one sales associate and was close to giving up shopping there or just going online or calling the north location. This shouldn’t be a reflection of the store and everyone else as Karen helped me through a situation yesterday and I’m 100% a loyal Customer of west coast again. Also, shout out to Heath who is always friendly and willing to help every time we call to place an order.
Bought an item that went on sale the next day. The website says that they do price adjustments within 14 days (with some exclusions) but when we went in to ask for one the response was ‘we don’t do that’ despite it being clearly listed in their store policies. We had reserved an item and I got a phone call to come and get it. When we arrived nobody knew what we were talking about. Pretty typical for this store unfortunately.
So as I was shopping at the southeast location I got to witness a disgruntled customer (probably a 3rd tier lawyer). I couldn't help but listen to this guy complain about a broken stroller he had purchased. From the sound of it he may have broken the stroller himself. After being told he needed to contact the manufacturer as the issue was not one that could be rectified at the store level he made another purchase and then huffed off mumbling about bad service. Pretty sure he was a mouth breather. All in all an entertaining experience. Will shop at this location again. The heavy set manager dude is kinda cute.
The service at this location is absolutely horrid. The attitudes of their employees (including the manager, the overweight fellow) are woeful. Why the poor attitude for customers seeking to keep you afloat/employed and purchase hundreds (if not thousands of dollars) worth of inventory? It's actually quite disgusting. I've literally had better customer service at Wal-Mart. Avoid the South location and give your business to another merchant or the North location, which actually knows what customer service is. What a joke. The South location's employees should all be terminated and kicked to the curb.
Shirley helped us through our visit to review different stroller options. She was very helpful throughout, and seemed to know all of the stats and features of every option. We did not make a purchase that day, but will be shortly and Shirley was the main reason why.
Deli
The best companies in the category 'Deli'