Calgary, Canada
3800 Memorial Dr
N/A
Dreadful and frustrating. I was on my computer 1 hour ahead and couldn't get the layout of the seating at the Jubilee to see what seats were available. I tried phoning but the lines were tied up continuously. When the appointed hour of public ticket sales arrived, my computer did a little twirl around and I was shown how to order tickets - "seat map" - try back later, nothing available right then, Then I chose "Find best available seats" or somewhat similar - no amount of clicking produced a response. I had to go to buy Platinum tickets...outrageously priced but the only option possible as I was working the phone and computer with no access to buy and the phone constantly busy. Yes, I asked Telus to let me know when the line was open and they responded that they could not do so with this number. Later tonight I was able to go to the website again and this time I could purchase two more tickets without a problem. I was still not able to see the seating plan to verify that my seats were what I wanted. This has been a most unsatisfactory experience and not one that I will repeat.
like
Ticketmaster's refund process is absolutely HORRIBLE. The Lincoln Park cancellation was announced two weeks ago and I've yet to receive my refund..... that is after two emails in response to their 5-10 business days .... it is going on 3 weeks. As it was a gift, it is really disappointing that they are not responsive or attentive to customer service. To make matters worse, both numbers posted on the web for Calgary don't work - one via Google and the other via the Yellow Pages.
Ticketmaster process is absolutely HORRIBLE.
the phone # listed on the site is not in service. When you call "customer service" for an information about cancelled show there is no way to reach a person and if you don't answer an automated question (because you can't!!) they disconnect!! The worse possible service I ever tried to reach!!
No way to contact a real person to solve a small problem poor site
Deli
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