Calgary, Canada
Chinook Centre, 6455 Macleod Trail
N/A
+14032522535
Paid Sunday to engrave a Schrade knife (1967), they put my initial on the wrong place and failed to engrave stock logos, if you have anything of value don't bring it to these hacks, and really bad attitudes to add
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Kayla is wonderful. She is always so polite and very helpful. I have come in a few times to get things engraved and keys cut. Very happy with her service! Thank you kayla.
Lovely service and really kind employees. I will definitely go here again if I want to get a product engraved again. I went there to get a pen engraved for my mom for mother's day! It came out beautifully
I came here at a time when one of the employees was busy assisting the one and only other customer. The other employee saw me standing at the side of the kiosk for a full 10 minutes, yet decided to completely ignore me. She was seemingly typing on a screen and perhaps working on an engraving but if you see someone standing at your kiosk for 10 minutes, perhaps that is an interested customer that might need your help? Too bad for this chinook location, I'll take my business to another location. Quite surprised at the lack of courtesy.
Perfect place for gifts with a twist. Stopped by to buy a flask for a gift. Did not know what I wanted and the staff there were patient with me and steered me towards what I needed, and helped me make choices in the engraving to make sure it looked good and not tacky. Thanks I will be back!
Absolutely appalling service. First they didnt know if they had anything, which is fine, then said that it was going to be a long wait.. while standing there having a conversation with the rest of the staff. "We are just so busy, it wont be ready until thursday or Friday." And no one was doing any engraving at all. There were three people behind that counter, not a box was on counter and one other customer in sight. Are you kidding me right now? You offer christmas engraving but cant be bothered to do anything because your social life is more important. No wonder the stores are closing down, service is horrible.
Don’t take anything of value to this place if it’s not something you can produce a receipt for. I took a necklace to have the name of a deceased pet engraved for my best friend’s Christmas present and they screwed up the engraving and had it “buffed” out to redo it. Looks like the jeweler used sand paper. You can hardly read the name it’s so scrated. It looks absolutely terrible. The necklace has been discontinued from where I purchased it, it was all my friend wanted, and I didn’t have a receipt so they won’t pay for it. Plus if they pay for it, they keep it. So I reluctantly agreed to have the engraving charges refunded and they tried to only refund half! What nerve. The girls working there clearly didn’t care about what had happened. The store I purchased the necklace from said they were so sorry a dozen times and not once did things engraved even apologize. I will NEVER go to this place again. Go somewhere where professions are doing the engraving, not 16 year old girls.
The staff was really helpful. They answered all my questions and needs and they helped me in the best way possible. If u need anything engraved this is the best place to come to I would rather come get stuff ingraved by them then anywhere else
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