Calgary, Canada
3919 Richmond Rd SW
N/A
+1 4032490858
Wheelchair-accessible car park
Had a ton of fun here. Took my niece and nephew. The staff after super friendly and had a great time with my family. Felt really safe here as they used every second lane and cleaned each area and the balls when groups were done. Great covid protocols.
like
Very nice facility, great atmosphere and it feels like you’re stepping back in time as you descend the stairs into the alley. Unfortunately same can’t be said of the staff. Me and my friend waited an hour and 30 mins (from 7:00 to 8:30 pm) on a ‘waiting list’ for one of the lanes. We were assured the wait would be only around 45 mins, and based on that we decided to stay and wait it out. If we knew otherwise we would have gladly spent the limited free time we have in our week somewhere else. At no point while we were waiting within sight of the counter were we approached by staff or given any updates. I had to approach twice, and wasn’t even offered an apology or explanation for the wait. Customer service goes a long way in my book, and sadly this place fell incredibly short of expectations. I understand that some nights are busier than others, that’s the nature of an entertainment venue. All I was expecting was a simple update midway, or an explanation/apology for the wait. Edit: I forgot to post this update earlier, but I was contacted by the manager shortly after posting this review and he offered a full refund for the evening. I really appreciated his openness and the gesture and I have returned to bowl since.
Great facility. Excellent COVID measures. Staff was great (despite the Montreal Canadiens mask). Had a great afternoon of bowling.
Honestly. I had a great time. It's what you would expect from a bowling alley aesthetically. Service was prompt and prices were reasonable. Whole place is licensed which makes it great for a night out with friends. Highly recommended!
I had a wonderful experience with my family at Mountain View Bowl. We've been apprehensive to take our toddler out many places due to the Pandemic, but we opted to go bowling and found it to be incredibly safe feeling. When we were greeted, the staff told where our lane was located and that we could take off our masks once we sat down and started to bowl. There was plenty of distance between ourselves and the families next to us. While we were there, we witnessed the staff thoroughly clean the lanes and every surface/seat next to us in preparation for the next bowlers. We also witnessed them cleaning the stairway banisters and the desk front surfaces. To order food, we were told to simply press the service button and a masked waiter came right to our lanes to take our order. Bowling here felt like a very safe, fun, family activity and we will certainly be back again as the weather gets colder. Make sure to pre-book your lane to so you can ensure there is a spot saved for you.
I would give zero out of five if I haven't loved this place in the past. Unprofessional experience. We came to mountain view bowling because we could not establish a reservation at national. We were made to feel unwelcome from the beginning. Once we were half way through our bowling game we were told we were no longer welcome and no longer welcome to order from the bar. Not once were we able to order from the bar and the manager, Brett, did not allow us to order whatsoever from the establishment. He was a complete dillhole on a total power trip. The 4 of us had shared ONE bottle of wine at dinner previously and he assumed we were intoxicated when we walked in. The manager was very rude and unprofessional. I will not be back until the owner replaces the management.
It was excellent. It was our first visit to Bowling in a year. Covid 19 preps were in place and followed. We were allowed to remove masks while bowling. Thank you for an excellent time.
I absolutely love mountain view bowling. I always have a great experience. My last one, my group of 14 people were running late and they were OK with it. Great service and price!
Deli
The best companies in the category 'Deli'
Wheelchair-accessible car park