Calgary, Canada
205 9 Ave SE
N/A
+1 8777693287
Good on the staff at the downtown Calgary location!!! Never had a problem here or with the service!!!! I just left on a bus to reddeer/ Edmonton, they stood their ground to a patron who cared not to abide by the rules!!! Thank you from the safest coach headed north for Christmas!!!
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Its okay, long ride but it's an okay bus so it's not bad . Very polite staff and drivers. I'm giving you 4 and not 5 stars becuase I overheard the staff say they only answer phones at the fourth ring to see if your question is important enough to stick around. I would call somewhere else and ask.
Booked a ticket with Ebus and turns out did not need it for that day, when I called in they would not give me a credit nor would they refund the money. I really just wanted the credit for another day as I explained to the lady. Wont be using them again.
The Ebus service between Edmonton and Calgary is or has been very good. I have travelled on it extensively sometimes twice per month. However lately they hired a new driver who is really rude/crass. My other reason for not giving 5 stars is that Ebus counts my purse as one of the 3 allowed pieces. My purse sits on my lap. It does not take up space that could be used by other passengers or luggage. I believe they should reconsider this policy. Asking me to pay 15 because I had 3 pieces plus my purse is unfair. My purse shouldn't be counted as a 4th piece. Otherwise the service is good. Buses are clean and well maintained. But please oh please train that tall slim accented driver. He needs it badly.
I have used the Ebus a few time now. Never had an issue with the company. The buses have always been clean, drivers have been nice and my seat was comfy. There's not as many options for buses anymore and this is way better than what the Greyhound used to be. I only gave it 4 stars because when there like 2 or more people smoking cigarettes, the bus can smell real nasty when they walk in.
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