Calgary, Canada
#119, 10710 25 St NE
N/A
+14036401000
They were supposed to deliver a TV I ordered on Amazon. Called me to book a day to deliver- Friday. I was home the entire day and they did not show up. Called them after weekend and said it would come Wednesday. No delivery Wednesday. Called Thursday and said it was delivered Friday but they would send driver over to confirm he delivered it to my house. Driver came by and told my wife he remembered her from Friday. She obviously had never seen this guy before. Next day the manager came by to try figure things out. He had nothing to add. Called Ceva Mississauga and they put me through to Amazon to talk to them. They said they would investigate. Called Amazon after a couple days and they said check the tracking website for CEVA. Yes, what do you know it says they delivered it Friday but they actually didn't. (and there is even a note in there saying I didn't get it) Amazon guy then says I have to file a police report saying it was stolen. What? I have a video doorbell that shows nobody has come to my house with a TV. How can I file a police report if I never even got the thing! No delivery company would leave a 3000 tv on my porch without calling me, ringing the doorbell or having me sign for it. Crazy! I honestly don't know how Amazon would ever deal with these guys. They must be selling TV out of the back of their delivery trucks. Let me know when you see a good deal on Kijiji.
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I received an email about my package from Amazon 2 day ago that it would be delivered yesterday at 8 pm. They didn't show up. Tried to call them on 3 different numbers no answer of course. I can't online as they didn't include a tracking number. The worst courier ever for sure.
It’s a shame Amazon is using this company. Basically they unload your 250lbs package off the truck and the rest is your problem. Rude guys, unwilling to help in any way.
Ordered a bed on amazon and they used this company to ship. 2 weeks later and Im still waiting for my bed. The lowest you could go is 1 star but it should be 0.
My package is now 3 days late, if you try to call to inquire, you will be immediately hung up on. Emails ignored as well. Save yourself the trouble and do not use this company. I now have no idea where my package is with no way to find out.
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