Calgary, Canada
6325 11 St SE #14
N/A
+14032451115
We recently had a water leak in our home and had to replace all our existing laminate. Our insurance suggested a different flooring company but after shopping around we decided to proceed with Rachel at Century Carpet One. And boy are we glad we did! Rachel helped us step by step and made the process seamless and easy (which is often difficult to do when working with insurance companies). The service was top notch and communication was constant. Myles and the other installers were prompt and professional and did a fantastic job with the new installation. We are extremely happy with final product. 10/10 would recommend.
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Century Carpet One is awesome! Our experience with them was great from the showroom to installation. The showroom was very nice and clean which made it easy and fun for browsing all the great selections. Sales staff were knowledgeable and very helpful. We weren't quite sure what we were looking for, but with the help from the sales staff, we were able to make a decision that satisfied our needs and our budget. We decided to go with the Stain Master Pet Protect carpet as we have dogs. We couldn't be happier with the carpet, it has cleaned exactly as Brody said it would! Installation was quick and on time. We love our new carpet - and so do the dogs!
I highly recommend Century Carpet. We dealt with Rachel and she was truly amazing, knowledgable and professional. I don’t know any other sales person that would treat you the way she did. It was a pleasure all the way through. Thank you, S.H
My experience with Century Carpet was not good unfortunately. The rep that measured was short on flooring. It took three attempts to match the flooring that had been installed. After 3 months of living in chaos they finally got matching floor. I asked initially to please start in the living area. Yes they agreed but when the installers arrived they started in the bedrooms. They worked for three days and in the end were 100 sq ft short in the living room. I wanted to negotiate the price with them because of the fiasco but no they would not. In the end they took the final balance owing as per the contact from my credit card without warning me. As per their contract they are allowed to do this. There was no attempt to soften the blow of their incompetence. I will never use this company again and have told everyone I know to never use them.
Helpful Staff - very friendly, efficient, and responsive. Fair Pricing - prices are competitive when compared to other distributors. Quick Delivery - I was able to order, pay and pick up my flooring within a 48 hour window. ...thanks for the great service Rachel and the team at Century!
Rachel provided fantastic service and the installation crew went above and beyond to provide service. Would highly recommend this store.
Hi, I have ordered from this store (and Jimeen Thurston) a number of times over the years and have always received excellent service. Most recently I ordered 5 area rugs and they are here and look great!. Everyone who comes into my house comments on my beautiful rugs and asks me where I got them.
I love my new hardwood flooring, big thanks to Brody and the installers doing a wicked job. Great service, professional, really friendly staff. My floor in my condo makes the whole place look brand new.
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