North York, Canada
1500 Don Mills Rd. Suite 403
N/A
What an amazing experience I had with BuyWell. My order came super fast, it was perfectly packaged so there was no spills or chaos in the box. And the products were amazing! I was so anxious to get my order I bothered them with an email and they replied super fast and so friendly.
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Wow, this company is amazing. I just received my first order and was so happy with their products the packaging and most importantly the good prices. Also, I had made an error entering my address when I ordered and I had to contact their customer service team to fix it and again I was impressed. The woman I spoke to was so helpful, professional and efficient about correcting my mistake. I will definitely purchase from BuyWell again and recommend them to friends!
I was looking for some online health products and found Buywell. I wanted to see if this was a legitimate site before I ordered products. When researching the company I came across reviews on Glassdoor and they were not very good. It looks like the company doesn’t treat employees very well and maybe doing some illegal shady stuff. It seems like the female Founder is used only as a front. I decided to go shop at a more legitimate online health store.
As a new medical cannabis patient, I went to the website to look around and noticed a couple things. First and foremost they have a doctor on the site that they claim is an expert, Doctor Ira Price, he has been suspended multiple times in Ontario and is still under investigation. I looked him up and found all kinds of negative things! That did not sit right for me. Then I noticed that one of the owners wives, Amanda, is listed as an expert, being the wife of an owner doesn't make you an expert in wellness products and definitely not medical cannabis. The medical cannabis insurance is more like a loan instead of insurance, they give you a discount that doesn't even cover the taxes and then bill your credit card monthly until your "coverage" (loan) for your cannabis is paid off. They offered me 1500 in insurance and that didn't even cover 5 months of my prescription. The 1500 they offered me was just a loan that I would have had to pay back in monthly installments, the full 1500. It is a SCAM! If you want real coverage, talk to a real insurance company and not a company that is confused as to whether they want to be a wellness company or a cannabis company. I have already taken steps to report their insurance scam. I believe that these positive reviews on here are most likely from people that work at the company because I don't here anything positive about this place. Their social media is full of bought likes and followers, they delete comments that they can't or won't answer, and after talking to their insurance reps, I know this is a complete scam! Buyers BEWARE!!
I had a great experience with BuyWell! One of the products that I purchased online was out of stock and I had to wait a few weeks until they restocked the item, but their customer service was impeccable. They checked in with me every week at least once to let me know the status of the product, and they even offered to replace it with something similar just so I wouldn’t have to wait for so long. I did wait it out and was extremely satisfied with it, as well as with everything else. BuyWell has an amazing team, their products are top notch and I am looking forward to my future experiences with them. Thank you.
First off, the customer service is amazing. They truly value their customers and take the time to make sure they are happy with their order. I love the range of products, I get to try new and healthy things which I love. Also love the cards you include that we can plant!! This is seriously the coolest thing I've seen a company do! Shipping is fast as well and packed great. Going to place another order very soon
I received an email from Buy Well asking me to leave a review for my chance to win a free wellness kit, which probably explains why there's so many reviews all at once on here. I wanted to wait until I received my order so that it would be a true review. The selection on the site is pretty good, but the prices aren't very competitive. My order took almost 2 months to arrive. Customer service was nice, but they didn't have a solution for the hold up on the delivery. Overall, an OK experience, but I will likely not buy from here again.
This is an online retailer for health based foods and supplies. I enjoy some of the products that may not be easily found in regular grocery stores or pharmacies. Different products go on sale at different times so you may be able to strike a deal as well. Though it does not have a store front, communication by email is not bad. I did have an issue with my order but it was solved very quickly. The packaging is nice with a very sturdy box. Although, I would hope in the future to eliminate more plastic bags given within the box. I live very close to the location, I wish there would be a pick-up option to save on shipping cost. Will probably purchase again from this site in the future.
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