Mississauga, Canada
6981 Millcreek Dr Unit # 39
N/A
+19058580100
Because of the growing cases of covid in peel region , we decided to switch my daughter to online only . Previously , my daughter only went for 2-3 days a week due to new learning model and now she is online only so we paid for the full year where as my daughter haven’t used the service fully so I asked for the partial refund and the rep I was speaking with , she said you can still send her to school but no refund will be given. I will not recommend their service to anyone .. zero star
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Very bad service. Charged full amount for the days that my son is not using the service due to COVID. The person says send him to school even though he is not suppose to be in those days. Never recommend them. I don't even recommend one star for them.
As a parent, I have to say the service is very poor. The staff is very rude, disrespectful and impolite. When checking with the staff on the bus late status, one woman said \ you don't have to take bus... You don't need to know where the bus driver is now... \ Waiting in the windchill of -20 for over 30 minutes, that was the responding from their staff. Sad!
Absolutely deplorable service for parents paying high prices for childrens transportation to school. The level of disrespect and inability to run a proper functioning office is almost funny. Management as well as staff have ZERO formal training, lack of basic telephone and email functions are lost completely. The only way to deal with them is in person. There is no responsibility or governing body so you are left to deal with their problems. Trying to pay in full other than E transfer/unreliable Canada post or in person in 2019 is basic at best and no excuses are adequate in my opinion.
Thank you for your adjustment and changing the route. I am very happy as my daughter travel less time.
Deli
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