Burnaby, Canada
5502 Lougheed Hwy
N/A
+16042999381
I use to come here when I was younger to celebrate birthday parties. Loved wearing white and being glow in the dark but that was only when they had the laser lights on.
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Beware! Their CAP bowling membership program is not in effect, despite having no indication that it's not on the website. When questioned about this, the staff member said they would need to remove the entire program in order to notify customers of this? BS much. These new guys don't know a thing about good customer care
Guy woking on front is really rude. I visited this place multiple times and always got that arrogant and rude service. They dont offer u mask if u dont have one. Screens doesnt work properly. Malfunctions in system and u have to ask once in every 15 minutes to reset that bowl thing. Not a good idea to visit
Great place to bring your friends and family. Very courteous and friendly staff greeted us when we arrived. They were all helpful in times we needed assistance on anything
Came in here yesterday, was a great experience (even though they didn't serve alcohol). Me and my gf bowled for about half an hour. They have setup mostly everything to prevent covid-19. First of all, I came in, my bag was checked, I had a bottle of whisky, which I told the Security (Deep or Deev was his name) about. Really humble guy, checked my ID for it, had my name and info written in a record book to give my whisky back to me before I left - really professional. I seen him helping other customers go along the directions of the arrows on the floor (which i think look pretty cool). The kid who works for customer service helped me when I had a malfunction on my lane too. The washrooms are cleaner then they were before and they have a great vibe. Overall, during this pandemic, I had a great experience for bowling and didn't have to worry much or tell the staff to do this or that for customer safety. I would only recommend them to start selling liquor already cause some people like to drink with their food.
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