Burnaby, Canada
9926 Lougheed Hwy
N/A
+1 6045596686
Toilets
Had a couples massage booked with my husband. We got a call an hour before the appointment and they asked us to come to a later appointment, which we obliged. My masseuse ended up coming in to the room and starting 5 minutes before my husband's which was a bit awkward as we were wondering where his masseuse was. We didn't mind that they didnt speak English as the massages overall were quite relaxing. However, what was upsetting to me was when it came time to pay, and I left what I felt was a fair tip and the receptionist Cami put me on the spot and asked me why I didn't give more money. It was extremely rude for her to ask and poor customer service considering we were flexible for them and are regular customers. I am well aware from a masseuse that used to work there that out of the 50 it costs for a massage only 20 goes to the masseuse. If management is instructing their receptionist to question customers on their tip and put them in an awkward position having to justify why they felt the tip they gave was appropriate, perhaps they should consider giving more of a share of the cost of the massage to the masseuses.
like
It has a peaceful and relaxing atmosphere. The therapists are very professional. Definitely recommended
Great Place, people are very nice and welcoming. The service is excellent and the place is clean and following the healthy protocols. Fully recommended.
I used to go there all the time. Due to Covid 19, I haven't been there for a few months. I came back with my friend for reflexology and realized the place has been upgraded. It looks great and very clean. Very good experience again.
Amazing massages! Staff is very kind and professional Come here on a regular basis! Would highly recommend the place to everyone!
Deli
The best companies in the category 'Deli'