Burnaby, Canada
4656 Hastings St
N/A
+16042999814
My washing machine broke down and I went here late on a Saturday. Since they are closed Sunday & Monday I was potentially going to be without fresh clothes for 2 days. Mary, the owner, (who was already working hard to manage several machine) told me she’d try her best to get my load done before they closed. I didn’t have big expectation as I had never met her before but she empathized with my situation and rushed my order through. Not only did she finish my clothes in time; my clothes were freshly cleaned, smelled nice, and were folded incredibly perfect! I was very impressed by the service and by Mary’s hardworking self. She truly made my day and I’m happy to leave her a 5-star review!
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Really friendly staff. Service was quick. One medium load of washing and drying with their detergent is 6. Be sure to bring lots of laundry as this is the case. However, it’s worth it and this place saved my life as I just started my kitchen job last night and am working again tonight, and don’t want to return in last nights uniform.
Owners are pleasant, equipment is well maintained and place is kept tidy. Good value.
Absolute Trash! I put 2.50 into the dryer for 30 minutes. At the end my laundry was still wet. I figured I must have loaded it too full. So I put another 2.00 in for another 24 minutes. I come back and my laundry is still wet! So I go get change for another 5.00 and split my load up this time. Putting 1.50 in each machine hoping this would do the trick. While the two dryers are going, I touched the new dryer and it was hot then touched the old dryer and it was cold!. I realized the dryer was broken this whole time. I felt dumb and went and told the owner. He checks the coin holder and there is only the 1.50 I put in recently. He doesn't believe that i put in the previous 4.50 and wouldn't even give me the coins to put my laundry in another dryer. I see him clean out the coin holders after every time someone uses a machine.. I guess this is why he does it! Absolute scam artist and trash businessman. Sad thing is I've been going here for years and now they have lost my business permanently over 4.50.
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