Burnaby, Canada
3841 Still Creek Ave
N/A
+1 6044212205
Horrible customer service. I sent an inquiry via their website but after 1.5 weeks of no response I decided to go to their showroom. I arrived at 4 pm and their close time is 4:30 pm. First, I got a 20 minute warning of the store closing, then, when I wanted to know about their product; do they do a design for me, how long does it usually take for a job to be completed, besides the stone, what are the materials they work with for the base and drawers. The only answer I would get is to go online and submit my questions there. When I left I even said: \sorry for bothering you\. I got no response, he didn't even look back at me, he continued stapling papers and ignoring me.
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Our company have worked in many projects with Colonial Countertops. Geordan and his team never seize to impress our team & more importantly the clients. From the first contact to the final execution, Colonial always deliver an amazing job. Professionalism is icing on the cake for this company. As a designer, quality of material & installation is very important to me, and Colonial Countertops got them all. Highly recommended. -Ivonny Saputra, Interior Designer for FairTradeWorks-
It is my super pleasure to recommend Geordan from Colonial Countertops for all your renovation/build needs! Geordan is very professional, positive and pleasant. His sincere service from project concept to final install helped us achieve our vision for our personal and rental properties. Look forward to working with Geordan again on our next build project in Coquitlam!
As a designer, I've worked with Geordan and his staff at Colonial on several projects recently. I can offer high praise as far as their quality of service, pricing, and attention to detail. Countertops, and other surfacing treatments, are the finishing touch at the end of a long, and often expensive design process. It's important to work with a company that keeps budget and timeline in mind, while providing the ultimate \wow\ factor when the project is complete.
I use Colonial Countertops as my # 1 go to spot for all my Quartz and Granite needs. Their staff and service is second to none; its always a pleasure working with them from their sales team, to template, and installation crews. Geordan, the Burnaby branch manager is a great source of knowledge and provides exceptional service each and every time. Very professional and customer service focused business; would highly recommend them to anyone!
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