Burnaby, Canada
7315 Edmonds St #103
N/A
+16045177000
Nice people working here. Branch isn't open for regular banking due to pandemic. Would bank again.
like
Very helpful and friendly staff, decent lobby, too.
Inexperienced staff members. Visited this location to get a bank draft. The lady (who had an arrogant attitude) at the counter seemed overwhelmed and went around asking her colleagues (about the process I assume). And when I went to process this bank draft at another bank that is nearby, those employees pointed to several mistakes made in the bank draft issued by Coast Capital. Had to visit the Metrotown Coast Capital outlet to get the correct bank draft.
The mortgage adviser is very unprofessional! They had a deal to become a member and get a couple hundred dollars. My mother and I got 2 cards and followed all the steps that we've been told,we ended up getting nothing because he forgot to mention a several things. I was at the Bank at informed him what happened and he told me \ you didnt ask about it\!!! How can I ask about something I dont know, I was there to get all the information and he didn't cover it all. Terrible experience with that guy!but the rest of the staff are very intelligent and nice.
Open, relaxed atmosphere. I have worked with one account manager since switching to this branch. My account manager was knowledgeable of the services available to me: he explained my options and how I could improve the efficiency and usability of my account. When I come in there is usually a low volume of customers which allows for us to have a comfortable conversation regarding finances and life. I appreciated the friendly approach I experienced when interacting within this establishment; there is coffee you may partake of while waiting. They also advertise local businesses in the window.
Deli
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