Burnaby, Canada
4820 Kingsway #348
N/A
+1 6045641208
DeliveryTakeawayDine-in
Good for kids
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Small plates
My daughter had a favorite guy here, who always gave her an "extra dim sum", so even though the food wasn't the best we would eat here. She would be so excited to see him! HOWEVER, I'm not sure if the management has changed, but the new people here are horrendous. My daughter hesitated for a second when choosing and the man there *threw* his tongs and left angrily. Then the woman that came up to pick up after him glared at my 10 year old. No exaggerations. I have never seen adults treat a child like that in my life. With such hostility. Although I am proud to say that my polite daughter stayed calm and even thanked the rude people for her food, I can honestly say it took everything in me to pay for the food without leaving. Don't eat here. In my humble opinion, people that are mean to children, the elderly and animals aren't good people. Also, T&T has better dim sum!
like
I love coming here for a quick meal, service is usually quick and attentive (as it should be in a food court). The combos allow you to try a variety of items, dependent on their selection as not all items are available at a given time. I always get the truffle/egg fried rice (super tasty and I like the variation from a regular fried or steamed rice). My personal favourite dim sum items are the 'baked assorted mushrooms pastry', 'steamed shrimp dumpling' and 'pork and dried shrimp sticky rice dumpling'. I usually get the 'cuttlefish ink and egg yolk bun' as well, it is a novelty item but the taste is consistent, and it's best to eat fresh. Some of their offerings are 'smaller' in size than other restaurants, but I think it's a good place to try a mix of dim sum items when you can't decide!
Food was below mediocre, thought I'd give them a shot since all other food stalls beside them were packed or had people lining up. Ordered the minced ground pork on rice. Absolutely dreadful, forced myself to finish it. Rice tasted like it was old as it had that hardened texture that rice gets when its been left sitting for over a day, refrigerated and reheated again. Tried to support my Asian brother being an Asian myself and I can safely say, stay away. Literally any other choices you can choose in this food court would be better than here. My wife is vegetarian and wanted to order their vegetarian items. Instead of the staff telling her what was sold out, she just basically waited for my wife to change orders and stated they were sold out. WHAT A WASTE OF TIME, JUST PUT UP A SIGN OR TELL US WHAT IS SOLD OUT INSTEAD OF US NAMING THEM ALL.
Customer service has improved since the last few months. The dim sum is decent as always.
I LOVE THE TASTE!!! Me and my fiance can't get enough of the dumplings. And mind you, we are picky eaters. We tried all Vegetarian options they have. I personally love the purple dumpling, the Black Truffle dumpling, and the tart thing that has black truffle. -2 Because too small of a portioning that I am not satisfied with to call Lunch. This matters a lot to me. I still have to buy another meal to have lunch. The rice is supposed to be good but it is shockingly dry. That part is sad since rice is staple to Asian cuisine. If they can give more portioning I shall change my stars
The dim sum always amazing here. Customer service, not so great. They didn’t have any food ready. I was told it would be 8 mins for pork dumplings. I waited 15 and asked how much longer. One lady told me “2 more minutes”. Then, another lady came out and said “3 minutes”. I waited about 20 mins for 5 pork dumplings. Covid? Who knows. A fast pace restaurant in a food court should have food ready upon arrival.
Staff was very rude. Prices went up to 8.50 for dim sum. Not a lot of pork in the pork steamed bun. They forgot my order, then told me I was taking too long to decide, even though she messed up my order 3x. Food itself wasn't good nor appealing.
Very attentive staff and the quality of dimsum is the highest considering they are on a food court setting! Must try: Salted egg yolk black bun! I can eat all 4 in one sitting!
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