Burlington, Canada
3140 S Service Rd
$$
+1 9053330066
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerBraille menuCocktailsCoffeeFoodFood at barKids' menuLate-night foodQuick biteSmall platesSpiritsVegetarian optionsWine
We decided to order take out from here last night; Asiago chicken bow ties, chicken Parmigan, sweet potatoe fries, dessert and garlic cheese loaf. Well I will start by saying we didn't even get the garlic cheese loaf. Half of the sweet potatoe fries were not cooked. But what I find the most alarming is the portion size of the mains. It honestly looked like a kids menu item. Jack's was always known for their generous portion sizes. The cookie was bigger than the piece of chicken for our mains. Super disappointing. I hope this is not result of the pandemic because we will not return. Upped prices and half the portion size? No thank you. I only gave the extra star instead of 1 because at least the taste was still good.
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Me and my girlfriend both ordered the \Sauced & tossed chicken fingers\ on Uber Eats and what we what we received was just pitiful (see attached picture) I've gotten them many times before and they have always been my favourite chicken fingers from any restaurant. I understand times are hard with Covid but clearly they are cutting costs. Some of the chicken pce's looked like nuggets and they barely gave us any sauce on the side that we had to toss the chicken ourselves. Before they were very generous pce's of chicken that were pre tossed. If the quality is going to be this bad then I expect to pay much less. 42 dollars for 2 orders of chicken fingers. I am overall extremely disappointed. Will not be ordering again anytime soon unfortunately.
I have to say this place is great. It has been a long time since I last came here but it seems better. The manager checked in to make sure all was good and the food was great. Amazing service from this guy and his staff. I highly recommend trying this place out.
Incredibly prompt service, the bartender and manager were both very friendly and welcoming. During such a crazy time in the world, we were made to feel comfortable, and genuinely valued as guests. And to top it off, the chicken fingers are the best I've ever had! 10/10 would recommend!
Very good service and the food was delicious! Came here with my family and we all had a great time. Very good setup to keep everyone separated to follow covid rules
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