Burlington, Canada
3077 Mainway Drive
N/A
+1 8773382252
I was charged over double my monthly rate when I cancelled my insurance. I called and left a message with donnell to get an explanation of the charges and still have not received a call back 2 weeks later. Terrible business practice. I should also make mention that I was with the brokerage for about 10 years!
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My experience with Donnell Insurance Brokers since I became a client in 2012 has been nothing short of EXCELLENT! They have shown true commitment to my complete satisfaction and their attention to detail is outstanding. I would not hesitate to recommend Donnell Insurance Brokers Ltd. to anyone who is currently looking for a change in their Insurance needs. 'Keep up the great work.....DONNELL TEAM'!!
I have been a client of Donnell Brokers for more than 25 years now, for both my car and home insurance, and I recently went through the experience of having my car stolen, and went through the process of filing a claim for the loss of my car and belongings in it. When I needed help back when I became a client of Donnell, the people there helped me then, and throughout this most recent experience, they were there to ensure the process went smoothly, and they insured my claims were dealt with correctly and expeditiously, so that a settlement was made correctly and quickly. Donnell was there for me all these 25 years ago, and they were there for me through this most recent and unfortunate experience, and I gladly recommend them to you for long term and reliable service Regards, Terry Wilson
Janice Spencer has been my broker for over 20 years. I give her complicated requests and short notice, she finds me excellent coverage and great rates. Always a great experience! Five stars. A. Two thumbs up!
We have been dealing with Janice Spencer for over 30 years. All of our questions and or concerns are always handled in a timely manner. Over the years we have had a couple household insurance claims and Janice has always helped us from start to finish, very professional service. Janice has made us feel more like a family member than a client.
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