North York, Canada
3742 Bathurst St
N/A
+1 4166356111
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Owner Louis, is amazing, through and works hard to make a good deal. I ordered and picked up an Italian bedroom set and took it all the way to Ottawa. It was a good experience and made it worth buying from Louis. Keep up the good work Louis! And I will continue to buy and recommend you to my friends and families. Thanks for your help getting us a good bed set.
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I was gifted a piece of furniture last Christmas. Pre-sale interaction and delivery were great. Interaction post delivery and setup by Brooklyn Furniture contractor has been rather dismal. Rails on one side of the bed detached with the screws ripping out of rails. Request for information are often ignored and weeks go by with no response. Told was not covered by warranty even though was reported within a month of being delivered, was not noticed earlier as rails that broke away rested on the under bed storage drawer. I waited several months, 9, before posting this review in hopes of getting a resolution or even the manufacturer information. Last communication on November 24, has yet to be replied to. Went to Brooklyn Furniture on recommendation of previous customer who had good experience, unfortunately I can not recommend.
Very honest owners; they can charger a lot more for some of the brands they sell, which is evident by how much higher prices are from other furniture places of the same products. Their delivery team is also exceptional; they take away all the garbage and assemble everything properly. 10/10.
Louis at Brooklyn Furniture was able to locate this AMAZING hutch for my wife and I. He got us a great deal, gave updates throughout the entire process, and helped arrange shipping to OTTAWA! That's right: Brooklyn Furniture's pricing was WAY better than any one else, province-wide. Thank you Louis, we are very happy.
Such an amazing store with very good/honest people running it. We’ve done business with them a few times, over the past 4 years and have not been disappointed. The prices are very very reasonable for some of the major US brands and the delivery has on time. Even during COVID, when it took longer for one particular piece; we were notified repeatedly about it by the owner. They delivered once an hour away from Toronto and the second time, it was about 5 hours from Toronto. The pieces even though extremely heavy, were in perfect condition and the delivery folks were very careful in delivering them to various locations in our home. Always ask for Loui when in the store or on the phone; the process of ordering might not be as modern as some of the big box store, but I can assure you the quality of the products and the prices will more than make up for it. Thank you again!!!!
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