Whitby, Canada
64 Baldwin St N
N/A
+19056551739
It’s nice to have a local hardware store right in Brooklin....notably that it’s not a big box store. Jeff is the guy to track down for help...I think he’s the owner. Several times he has gone out of his way to help me with a part or a fix on something that wasn’t so easy to figure out on my own. He knows where everything is. They may not have the assortment of Home Depot or Lowe’s...but the big stores will never give you that personalized service unless you are lucky. The big stores can be daunting especially if you are in unfamiliar territory like plumbing or electrical. The folks at Brooklin HH can hold your hand and help you figure it out. Highly recommended by me ...
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I decided to replace my free standing basin to vanity and as expected I ran into an issue with the waste pipe. With stay at home orders all the stores are closed I was worried how I am going to be able get this done, with brooklin home hardware’s kiosk and chat I was able to fix it in a jiffy. A big shout out to Dorian and Malcolm. Thank you!
Better than a big box store in every way. Friendly and helpful staff are members of the community. Due to covid, the store has one entrance dedicated to entry, and one dedicated to exit. Cash registers have protective barriers and there is sanitizer available to patrons.
Amazing customer service! Went out of their way! Highly recommended
We went there today to purchase a BBQ - I know, so close to the end of the season! They were the last place in Canada to have the model and colour we were looking for, so we made the 2 hour drive to go pick it up. Jeff was so helpful in answering all our questions and preparing the BBQ for us to take home. He even helped us disassemble and put it in our car! The level of customer service we received from Jeff and the store makes us sad it's such a far drive, otherwise this would be our new go-to. Thank you for everything Jeff, and our burgers tonight were well worth the drive!
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